About this role
Position: Customer Service Officer
Job Description: - Responsible for customer inquiries. - Process customer change request with accuracy. - Process customer orders accurately and timely by reviewing customer purchase order for accuracy, freight terms, pricing, etc. - Research and resolve order entry issue like pricing, order alerts, holds and other issues per customer requests and make sure order is booked timely in ERP system. - Supporting customer RMA and other assigned tasks.
Location: JP-Tokyo, Japan (Atago Green Hills Mori)
Time Type: Full time
Job Category: Business Support