About this role
About Persona
Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.
We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Reddit relies on Persona for age assurance and verification to comply with online safety regulations, protecting younger users while maintaining a seamless experience. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.
We’re growing rapidly and looking for exceptional people to join us!
About the role
Fraud Data Labeling Specialists are responsible for performing various data labeling tasks including image/photo quality assessment, ID assessment and verification, visual field extraction and fraud detection.
In this role, you will be required to label machine-learning data from customers and deliver high-quality annotations by following a variety of instructions. Additionally, you will be responsible for conducting post-process audits and writing error reports on data and tasks.
We are looking for someone that is highly detail oriented with the ability to work independently. This person has excellent verbal/written communication skills and is able to handle ambiguity and changing priorities.
What you'll do at persona
Perform image and photo quality assessments.
Perform ID assessment, verification and visual field extraction.
Evaluate fraud based on detection instructions.
Label machine-learning data from customers.
Focus on annotating tasks and delivering high quality by following a variety of
instructions.
Complete tasks in a timely manner, meeting SLA deadlines.
Conduct post-process audits and write error reports on data and tasks.
Work in sync with Engineering, Product and Operations teams to meet weekly goals.
What you'll bring to persona
Detail-oriented and ability to follow complex instructions
Ability to work independently, cooperatively and collaboratively as a team member
Possesses exceptional proficiency in both oral and written English communication.
Strong sense of ownership, urgency and drive
Ability to handle ambiguity and changing priorities
Benefits and perks
Pre-tax commuter benefits
Employer (HireArt) Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short and long term disability and life insurance
401k package
Vacation Bonus (25%)
Year-End Bonus (15 days' salary for each complete year worked)
Vacation/Annual Leave (12 days)
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
Full-time Employee Benefits and Perks
For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.