About this role
Job Description: Position Summary: The Patient Care Technician (PCT) plays a vital role in supporting clinical operations and ensuring a positive patient experience. This position is responsible for assisting with patient intake, scheduling, and administrative tasks while maintaining a high level of professionalism and compassion. Key Responsibilities:
• Patient Intake & Support
• Take and record vital signs accurately.
• Check in patients and complete registration processes.
• Prep charts for the following day to ensure smooth workflow.
• Communication & Coordination
• Correspond with patients regarding appointments and inquiries.
• Conduct patient outreach to schedule appointments.
• Answer incoming phone calls promptly and professionally.
• Scheduling & Financial Transactions
• Schedule patient appointments efficiently.
• Collect co-payments and outstanding patient balances.
Qualifications:
• High school diploma or equivalent required; medical assistant or related certification preferred.
• Previous experience in a healthcare or clinical setting is a plus.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in electronic health records (EHR) systems preferred.
• Ability to provide excellent customer service
• Ability to work scheduled hours
Salary Range: $19.29 hourly