About this role
Job Description: Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you! Key Responsibilities:
• Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed. • Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care. • Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly. • Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service. • Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team. • Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly. • Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team. • Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors. Qualifications:
• Education: High school diploma or equivalent. • Experience: At least 1 year of receptionist experience, preferably in a healthcare setting. • Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts). • Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff. • Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail. • Team Player: Ability to work well within a team. • Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills. Why Join Us?
• Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey. • Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support. • Growth Opportunities: Take advantage of opportunities for professional development and career advancement. • Positive Work Environment: Enjoy a clean, organized, and welcoming workspace. If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!
Salary Range: $19.29-$22.05