About this role
Create the future with Affin! You too can make a difference.
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
JOB PURPOSE Responsible for Retail Internet Banking (RIB), Mobile Banking (MB) and Digital project deliverable and implementation in accordance with industry practice, compliance & regulatory guidelines.
ACCOUNTABILITIES
• Provide support and work closely with product/ line of business/ technical/ vendor team for any implementation of new Digital project and Service Requests in analyzing, assessing and organize the gathered product requirement, functionality, usability, gaps, and fitness for purpose. • Provide business requirement and review functional specification, to ensure adequate coverage of relevant business processes, to operating as per design and compliance with business procedures and control. • Designing, writing, and executing various types of test plan and strategies, test cases such as functional, regression, and customer scenario testing • Conducting post-release and post-implementation testing • Identifying, documenting, and prioritizing functional issues, recommend and monitor corrective as well as preventive actions without major system disruption. • Produce, and review document and material requirement for testing or project include preparing BRD/FSD and test scripts, Request for Information (RFI), Request for proposal (RFP) and performs UAT and rolling out of the initiatives. • Responsible in process improvements by preparing a high-level operation flow / Process Risk & Control Assessment (PRCA) in line with latest industry requirements, internal policy, and regulatory standards. • Supporting, guide and render a training/ knowledge transfer to operation team (RIB/MB BAU support, Contact Center and Branches, CCQ, LOB) regarding RIB/MB on system functionality, core processes, and standard operational procedure. • Do research for better understand the business requirements and recommend appropriate applications as well as technologies, following the industry practice, compliance & regulatory guidelines. • To perform any other relief duties/ assignment as and when need arises, job responsibilities might be amended by Immediate Supervisor/ Manager/ Head of Department.
REQUIREMENTS List the acceptance entry level requirements for the job, in terms of: - 1) Qualification
• Diploma / Degree in Business Studies/IT or related field. • Two (3) years and above of Business Analyst experience or relevant field.
2) Skills/ Knowledge/ Experience
• Possess good writing and verbal communication skills. • Team player, flexible and can work under pressure • Ability to work independently and in team with self-initiative and positive attitude • Innovative thinking and up to date with latest technology in the marketplace. • Great analytical, conceptual, critical thinking and problem-solving abilities • Adaptable of working in fast-paced environments, to prioritize workload and deliver on schedule. • Experience in supporting UAT using testing tools is preferred. • Experience in banking software application function and business