About this role
Create your future with Affin! You too can make a difference.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.
ACCOUNTABILITIES • Achieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful, Credit Card targets as assigned. • Achieve branch business referral target as assigned. • Execute sales plan and strategies to achieve the targets assigned. • Scrutinize customers and applications to prevent fraud and losses. • Processing and submission of new loan applications to Consumer Credit Department (CCD). • Follow up with CCD for approval, acceptance and disbursement process. • Consumer Operation Department (COD) for after sales services and credit related matters. • Identify potential customers to cross sell the Bank’s products and services. • Ensure compliance with statutory and regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS etc. • Provide exceptional customer service. • Manage customer enquiries and complaints. • Provide trainings/ briefing on products in BM’s absence. • To lead the branch in promotional activities and campaigns for Loan, Wealth, Bancassurance and Takaful during BM’s absence. • To manage and undertake ad-hoc assignments as assigned by Management from time to time. • Social commitment activities involvement (CSR). • To ensure highest standard of branch housekeeping and workstation.
REQUIREMENTS • Bachelor’s Degree or Diploma in any relevant discipline. • Minimum 2 years’ experience in sales and marketing for banking products. • Possess relevant product licenses is an advantage. • Possess strong sales and marketing acumen. • Good communication and interpersonal skills. • Able to work independently and in a team with minimal supervision. • Proactive and possesses can-do attitude.