About this role
Location: Austin, TX (Hybrid) Department: GM, Product & Design Organization Reports to: Chief Product Officer
About Us Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.
With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.
About the Role The VP, Product & Strategy – Platform leads Togetherwork’s shared platform organization, overseeing the foundational services that power every product across the company. This role is responsible for defining and executing the platform strategy that enables scalability, innovation, and operational excellence across all portfolios.
The VP serves as the architectural and strategic leader for Payments, Payments Marketplace, Data, Reporting, AI/ML, Integrations, Onboarding, Managed Services modernization, and UI/UX frameworks. They will build and lead a new team from the ground up, ensuring Togetherwork’s core platform services are reliable, performant, and drive measurable impact.
This leader partners closely with Engineering, Architecture, Data, and Product teams to ensure cross-portfolio alignment and enablement. They will define success metrics, govern platform roadmap execution, and drive adoption of shared services across the company.
Why You’ll Love Working Here At Togetherwork, you’ll help shape the backbone of a business serving millions of users across dozens of industries. You’ll have the opportunity to:
Build a new platform organization from scratch and define its culture, systems, and operating model.
Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio.
Partner with a highly engaged executive team and influence the long-term technology vision.
Drive measurable business impact through platform modernization, scalability, and shared service adoption.
Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership.
Who You Are You are a strategic, systems-oriented product leader who thrives at the intersection of technology, business, and execution. You combine architectural vision with operational rigor and are motivated by building high-performing teams that scale impact across an enterprise.
You excel at:
Defining long-term platform strategy and communicating it clearly across teams and leadership levels.
Building and leading high-caliber teams focused on delivery excellence and innovation.
Partnering cross-functionally with Engineering, Data, Product, and Finance to ensure alignment and results.
Driving adoption of shared services, data democratization, and AI enablement.
Translating platform capabilities into measurable outcomes for customers and portfolios.
Leading through influence, fostering collaboration, and promoting a culture of learning and ownership.
Key Responsibilities
Define and communicate the long-term platform strategy powering all Togetherwork portfolios.
Build the Platform team from the ground up as the newest strategic investment in Togetherwork’s growth.
Govern platform roadmap execution, ensuring alignment with company priorities and engineering excellence.
Partner with Engineering, Architecture, and Data teams to ensure reliability, scalability, and performance.
Oversee the development of Payments, Reporting, AI/ML, and Data capabilities that enhance product outcomes.
Lead internal enablement sessions and publish quarterly roadmap updates for cross-portfolio visibility.
Define success metrics for platform adoption, utilization, and ROI.
Serve as the senior escalation point for platform delivery issues or risks.
Champion data democratization, AI adoption, and platform-driven efficiency.
Model Togetherwork’s leadership expectations: transparency, collaboration, accountability, and innovation.
Strategic & Financial Accountability
Own the platform enablement budget, roadmap investment recommendations, and KPIs.
Partner with Finance, Engineering, and Product leadership on planning and forecasting for ELT review.
Lead monthly and quarterly business reviews to assess platform ROI and enablement progress.
Ensure platform initiatives deliver measurable business and customer outcomes.
Leadership & Team Development
Build the Platform organization into a high-performing innovation engine.
Coach and develop leaders to drive strategic and technical maturity.
Foster a culture of learning, shared ownership, and AI-enabled decision-making.
Promote collaboration across Product and Engineering teams to drive platform adoption.
Key Metrics / Success Measures
Speed and quality of platform team build-out.
10x improvement in UI/UX frameworks and delivery efficiency.
Platform reliability, uptime, and adoption across portfolios.
Increased shared service utilization and AI integration.
Demonstrable ROI from platform investments.
Consistent cadence of MBR/QBR completion and roadmap publication.
Improved engagement and leadership feedback scores.
Travel Expectations 25%+ for leadership meetings, internal enablement sessions, and ELT reviews.
The Company offers a comprehensive employee benefits program, including:
Medical, dental, and vision insurance options 100% Employer paid short/long term disability Basic Life 401(k) option with 100% company match Flexible paid personal/vacation time built on mutual trust and accountability 10 sick days annually 10 company paid holidays 6 weeks paid parental leave Pet Insurance Medical Travel Benefits Infertility Benefits Teladoc Employee Assistance Program Wellness Benefits & Engagement Platform
Inclusion and Diversity Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.
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