About this role
<p><span style="font-size:14.0pt"><strong><span style="font-family:'times new roman', times, sans-serif"><span style="line-height:115%;color:#403152">Role Purpose:</span></span></strong></span></p> <p> </p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Trebuchet MS', sans-serif">The position is to support </span><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">bulk production through the effective coordination of all Laboratory operations and processes</span><span style="font-size:10.0pt;line-height:115%;font-family:'Trebuchet MS', sans-serif"> and </span><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">to ensure efficient servicing of all LRM request types, ensuring high quality matches and recipes are produced and submitted within agreed service lead times and to Coats technical standards to in line with Laboratory KPIs. Ensuring smooth operation and coordination of all lab activities relating to <strong>LRM</strong>, colour matching, sample preparation and simplex operations on the shift and during shift handover. Also ensuring the optimal allocation of resources during shift. Ensuring the correct use of CF2000E to conduct colour measurement and pass/ fail of all laboratory batches in order to efficiently service of all <strong>LRM</strong> requests. This position is also to support its own area to be sourced by fully trained laboratory operators.</span></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt;line-height:115%;font-family:'times new roman', times, sans-serif">Duties & Responsibilities:</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Ensure optimal resourcing and utilization of all LRM functionality in order to effectively manage the laboratory workload and to ensure that all samples are produced within shade tolerance and within service lead times.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Monitor, analysis and report on lab to bulk reproducibility and work with bulk dye house team to ensure that the highest levels of lab to bulk reproducibility are maintained...</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">In conjunction with Quality Department, receive and investigate all customer shade complaints and recommend/take corrective action as appropriate.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Manage sales team expectations through timely and effective liaison and feedback relating to queries on DTM and Sample Order requests.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Monitor and report daily and monthly on matching performance relating to Colour Atlas.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Communicate effectively on colour development issues with other Coats units, as necessary.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Ensure all activities relating to LRM, colour matching ,sample preparation and machinery operations adequately resourced during shift so that service lead time performance are optimized.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Ensure that all LRM requests are processed sufficiently and in accordance with relevant SOPs.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Ensure that high quality recipes are promoted to bulk for all BRI and BRD requests.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Work with bulk Feedback team to ensure that the highest levels of lab to bulk reproducibility are maintained.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Ensure that all new recipes are developed using approved Coats global dyestuff triangulations and that all shade card shades, Colour Atlas shades and GKA shades use the correct global specific triangulation when using LRM.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Drive continual improvement in dyeing attempts per request for DTM, Sample Orders, BRI and BRD laboratory requests</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Meet and exceed laboratory service lead-time targets and to ensure that exceptions are properly and proactively communicated to relevant stakeholders.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Perform calibrations of spectrophotometer (including UV calibration) as required and ensure that Maestro correlation is properly enabled on spectrophotometers.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Ensure that all LRM lab batches are conditioned and measured into CF2000E system in accordance with Coats global colour measurement SOP.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Interpret colour difference data from CF2000E to determine if batch has passed or failed, and to decide whether redye is required.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Manage the input of newly created local special STDs into the CF2000E system.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">As required, provide high quality redye recipes ensuring focus on minimization of attempts per shade.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Comply fully with all relevant laboratory SOPs.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Efficient logging and management of all laboratory workload using CF2000E Lab Request Manager Software in line with global SOPs.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Submit high quality thread matches to customers for DTM and sample order requests, ensuring that strike rate of shade card and atlas shades is maximized.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Through proper recipe pre-screening, ensure that all laboratory batches released for dyeing are done so with the highest quality recipe possible, resulting in the best possible chance of a high colour quality result.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Adhere fully to the Laboratory Health and Safety SOP at all times.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Achieve and sustain a high level of safety awareness and compliance among all laboratory staff by constantly monitoring compliance with Lab Health and Safety SOP and machinery operation SOPs, and taking steps to eliminate all risk factors and potential hazards.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Continually promote the principles of 5S housekeeping.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Efficient logging and management of all laboratory samples of customer through the Coats Color express system ensuring.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif"> Responsible to communicate to the global team to add modify all the master data for the CCE system.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Manage the workload in lab after increasing the capacity to be double.</span><span style="font-size:12.0pt;font-family:'Times New Roman', serif"> </span></li> </ul> <p style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:'Times New Roman', serif">Required experinces & Education:</span></strong></span></p> <p style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Bachelor’s degree in chemical engineering</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">1 year of experience </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif"> Excellent English skills </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif"> Excellent computer skills </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Team leadership capability</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Time management skills</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Train-the trainer capability</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">High level of attention to detail</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Results oriented</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Highly developed analytical skills</span></li> </ul>