About this role
<p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Fisher & Paykel Healthcare is a thriving, cutting-edge medical device company with a wide and growing range of highly innovative healthcare products across Respiratory, Anaesthesia, Surgical and Homecare divisions. It is also the largest listed company in New Zealand by market capitalisation on the NZX. Our people are driven by a strong sense of purpose, working to improve patient care and outcomes through inspired and world-leading healthcare solutions. </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">About Us</span></strong><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Obstructive Sleep Apnoea (OSA) affects nearly 1 billion people globally. If left untreated, it can significantly impact quality of life and increase the risk of cardiovascular and metabolic diseases. We develop innovative solutions to address unique challenges faced by patients during their sleep apnoea treatment. </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">The Opportunity</span></strong><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">We are seeking a <strong>Product Manager</strong> who will champion the voice of the customer and ensure our products deliver real-world benefits.</span><span style="font-size:10.0pt"> Your insights into therapy challenges and patient experiences will shape solutions that improve comfort, adherence, and outcomes.</span><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">In this role, you’ll manage OSA masks across the entire product lifecycle, from conception to obsolescence. </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Your key responsibilities will include: </span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">Customer Insight:</span></strong><span style="font-size:10.0pt"> Conduct research to understand patient, customer, and market needs, providing data-driven insights to inform product design. <br> </span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">Product Vision:</span></strong><span style="font-size:10.0pt"> Define product strategy, gather requirements, and collaborate with Product Development teams to bring that vision to life. <br> </span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">Market Launch:</span></strong><span style="font-size:10.0pt"> Support new product introductions through product release, pricing, forecasting, value proposition and high-level marketing claims development, technical collateral development, training, and market support. <br> </span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">Sales and Product Performance Analysis:</span></strong><span style="font-size:10.0pt"> Monitor sales performance, product growth, and market trends to identify opportunities and inform strategic decisions. Collect and analyse customer, clinician, and sales feedback to drive ongoing product enhancements. <br> </span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">Sales Support:</span></strong><span style="font-size:10.0pt"> Partner closely with the sales team to provide product expertise, respond to product-related enquiries, ensuring a positive customer experience and continuous improvement. </span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">About You</span></strong><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">This role is ideal for someone who is outcome-driven, resourceful, collaborative, and adaptable, who also has a Bachelor’s degree in either Marketing, Engineering or Health-related field e.g. Physiology, Nursing, Biomedical Science, Biotechnology. <strong>Prior experience in the sleep industry (e.g., as a sleep physiologist/technologist) or in product management is highly valued but not essential.</strong> The role offered will be tailored to the preferred candidate based on their level of experience. </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">What We Offer</span></strong><span style="font-size:10.0pt"> </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">At<strong> </strong></span><span style="font-size:10.0pt">Fisher & Paykel Healthcare, we value our people and offer a comprehensive range of benefits, career opportunities and a great working environment. Our expansive four-building campus in Highbrook, East Tamaki, features park-like grounds, in-house cafeterias, ample parking, and spacious work areas and meeting rooms. We are committed to environmental sustainability, providing staff with electric vehicle charging stations and shower and changing facilities to encourage lower-impact transport choices. Fisher & Paykel is an equal opportunities employer that values workplace diversity. </span></p>