About this role
<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Position summary</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job role</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Global Delivery Services, M3 Process CoE – Benchmarking Team Supervising Associate (64 -1) is part of a global team responsible for providing support to pursuits and engagements on the end-to-end delivery of process benchmarking. Having a functional understanding and expertise of business processes like Supply Chain, IT, Finance, Legal, Shared Services and Cyber Security, the Supervising Associate partners with field practitioners to understand the project objective, identify relevant metrics for the clients and supports client data collection, validation and benchmarking analysis to identify the specific improvement areas, driving insight-led benchmarking assessments that enable data-driven decision making and support enterprise transformation initiatives. The role contributes to building scalable, AI-enabled benchmarking capabilities and integrating benchmarking insights into broader process optimization and BPM engagements.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This role also includes responsibilities to collaborate with the development of sector/process area related benchmarking content and network with global colleagues within Benchmarking team as well as client-facing teams.</span></p> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job responsibilities</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Deliver client service(s):</span></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Drives insight-led benchmarking engagements, translating data into executive-level insights and actionable recommendations, highlighting performance gaps, improvement opportunities, and transformation priorities in a wide variety of processes like Finance, Supply Chain, IT, HR, Legal and Cyber Security, etc.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manages and drives content builds – including primary and secondary research, planning, and risk mitigation</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lends subject matter expertise during customer interactions to understand the requirement and identify relevant metrics and KPIs and peer groups; map client processes to benchmarking frameworks</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Identifies collaboration opportunities with the global benchmarking team to ensure program and project objectives are met</span></li> </ul> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Relationship Management:</span></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Builds and sustains enduring relationships with key stakeholders, identifying and shaping opportunities to embed benchmarking into pursuits and transformation programs, enabling proactive demand creation across service lines</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Continuously drives awareness of the global benchmarking service offering with various service line stakeholders to ensure the team has a continuous stream of engagement support work</span></li> </ul> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Analytical/Decision Making Responsibilities:</span></strong></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manages content and data, while maintaining compliance with firm policy (e.g., data privacy, Q&RM, Independence), including the responsible use of AI and analytics tools</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Performs advanced benchmarking analytics and develops high-quality deliverables integrating inputs from analytics, content specialists, and client teams</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Leads multiple internal improvement efforts focusing on improving benchmarking efficiency and effectiveness, identifying opportunities of leveraging AI‑enabled solutions and automation</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Participates in quality reviews and workshops to ensure highest quality client deliverables</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Actively works to enhance proprietary dataset by employing wide variety of techniques like client data collection and third-party data evaluation and purchase</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Leverages GenAI tools to enhance benchmarking workflows, and drive scalable artifacts and insights</span></li> </ul> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Team Management & People Management:</span></strong></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Actively manages assigned team members, assigning tasks/projects and managing results</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Coaches analysts on benchmarking activities, relationship management, and project management approach, and reviews their work</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Interfaces with team members across all global locations via regular and frequent interactions to ensure the team is effectively integrated and highly motivated</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Drives collaboration between GDS and global team members to ensure communication, information sharing and robust development of technology-based solutions</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactively promotes an inclusive work environment and flexibility to enable team members to achieve both their personal and professional goals</span></li> </ul> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledge and Skills Requirement</span></strong></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good knowledge and understanding of Finance and Supply Chain function. Exposure to other areas like IT, HR, Shared Services, Legal and Cyber Security is a value-add</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Prior experience and hands-on in business process transformation tools and techniques</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong customer service skills to support request management and data collection</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong analytical and problem-solving skills, with ability to aggregate, analyze, and synthesize large datasets into actionable insights</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency in data analysis and visualization tools (e.g., Excel, Power BI) and experience in insight generation</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrates ability to identify and evaluate emerging tools and technologies, including AI‑enabled solutions, relevant for benchmarking operational and strategic priorities</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven ability to interact with leaders, stakeholders and staff; strong presentation skills; ability to present to a multicultural audience</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven ability to participate and work effectively as part of a team, including proactive collaboration in a globally distributed environment</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to plan and successfully execute multiple, complex projects across borders</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Self-motivated, with strong work ethics; proactive in identifying issues and opportunities</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactively promote an inclusive work environment by participating in BU, geography, area or national gender/diversity investment efforts</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Willingness to travel international, if required</span></li> </ul> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Education</span></strong></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">M.B.A. or related Master's degree preferred</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 2.5pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Other requirements (Preferred)</span></strong></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledge of data sources like APQC, Computer Economics (Avasant), LSEG (Refinitiv), CapIQ, SNL and others</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledge of additional tools/platforms like, Qualtrics, Power-BI, Excel/Access spreadsheets and databases)</span></li> </ul> <p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Basic Qualifications:</span></strong></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Approximately 6 to 9 years of professional experience</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in core benchmarking domain and analytics, preferred</span></li> </ul><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>