About this role
<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This role is designed for a Business Transformation Manager who thrives at the intersection of process transformation, technology, and delivery ownership, including data and AI enabled change. As a Business Transformation and Enablement Manager, you will proactively identify opportunities for improvement, shape fit‑for‑purpose solutions and take end‑to‑end ownership of transformation initiatives. You will work in high-impact environments that emphasize accountability, collaboration, and the delivery of measurable outcomes.</span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>The opportunity</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As a Transformation Manager, you will play a crucial role in driving large‑scale transformation across EY Global Delivery Services<strong>.</strong> You will diagnose current‑state business processes, identify improvement opportunities, and design data‑driven solutions. Working closely with cross functional teams, you will develop and deploy transformation initiatives, while partnering with the business to enable adoption and scale impact.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your contributions will help strengthen delivery effectiveness, build scalable capabilities, and support sustainable change while helping EY build a better working world.</span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Your key responsibilities</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Opportunity Identification & Diagnostic Assessment</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Diagnose current operating challenges and identify opportunities to improve business processes, delivery models, and ways of working across initiatives and teams.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Transformation Planning & Outcome Definition</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Translate improvement opportunities into well‑defined transformation initiatives with clearly articulated outcomes, success measures, and value targets.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Solution Shaping & Functional Design</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Shape functional and delivery approaches that balance practicality, scalability, and speed of execution, ensuring solutions are fit for purpose.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Business Case Development & Value Realization</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop compelling business cases for transformation initiatives by analysing costs, benefits, risks, and return on investment (ROI). Track value realization post‑deployment to ensure initiatives deliver expected outcomes and inform prioritization and scaling decisions</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Cross‑functional Collaboration & Delivery</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with cross‑functional teams, including business, technology, and enablement stakeholders, to design, build, and deploy transformation initiatives.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Execution Governance & Rigor</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Drive execution rigor through structured planning, dependency management, and progress tracking across multiple workstreams.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Business Enablement & Adoption Scaling</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Partner closely with business stakeholders to embed change, enable adoption, and scale successful solutions across teams and geographies.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Continuous Improvement & Data‑driven Insights</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Apply data‑driven insights and continuous improvement principles (e.g., Lean, Six Sigma, Analytics) to take informed decisions and strengthen transformation outcomes.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Risk Management & Issue Resolution</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as a trusted point of escalation by proactively identifying risks, resolving issues, and maintaining delivery momentum.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Capability Building & Asset Development</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Contribute to the development of repeatable assets, frameworks, and best practices to enhance GDS transformation and enablement capabilities.</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Entrepreneurial Mindset & Ownership</strong></span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrate an entrepreneurial mindset by proactively identifying opportunities, taking ownership beyond defined scope, and driving initiatives from concept to measurable impact in a consulting‑oriented environment.</span></li> </ul> </li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Skills and attributes for success</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To succeed in this role, you will bring a strong transformation mindset combined with the ability to operate independently in a consulting‑style environment. You are comfortable navigating ambiguity, diagnosing problems, and driving execution with a clear focus on outcomes.</span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong ability to assess complex business problems, structure ambiguity, and translate insights into actionable transformation initiatives</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ownership mindset, with the confidence to take accountability end‑to‑end rather than operating within narrowly defined scopes</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven experience collaborating across business, technology, and enablement teams to drive alignment and execution</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong analytical capability, with the ability to leverage data to inform decisions, build business cases, and track value realization</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to balance strategic thinking with hands‑on delivery, ensuring ideas convert into adopted and scalable solutions</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Effective communication and stakeholder management skills, with the ability to influence without authority</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A continuous improvement mindset, with exposure to Lean, Six Sigma, or similar methodologies viewed as an advantage</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comfort working in fast‑paced, evolving environments that reward initiative, problem‑solving, and entrepreneurial thinking</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Ideally, you will also have: </strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience working in a consulting or professional services environment, with exposure to transformation or enablement‑led engagements</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with Lean, Six Sigma, or other continuous improvement methodologies and their practical application</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Exposure to AI‑enabled, automation, or data‑driven initiatives from a delivery or enablement perspective</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience developing business cases, assessing value drivers, and evaluating ROI for transformation initiatives</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comfort working across global, matrixed organizations with diverse stakeholders</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A proactive, entrepreneurial approach with the ability to identify improvement opportunities beyond assigned responsibilities</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we look for: </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Professionals who bring a strong transformation mindset and are motivated to improve how work is designed, delivered, and scaled</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Individuals who demonstrate an entrepreneurial approach proactively identifying opportunities, taking ownership, and driving impact beyond formal role boundaries</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Consultants at heart who can diagnose problems, structure ambiguity, and translate insight into execution</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Trusted collaborators who can partner effectively with business, technology, and enablement stakeholders across geographies</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Problem‑solvers who balance strategic thinking with hands‑on delivery and follow through to adoption</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Individuals who are comfortable operating in dynamic environments and can adapt quickly to changing priorities</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Leaders who set a high bar for accountability, collaboration, and continuous improvement</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Professionals who are driven by purpose and excited to contribute to EY’s mission of building a better working world</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>To qualify for the role, you must have:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A bachelor’s degree in engineering, business, operations, management, or a related field; a master’s degree or MBA is an advantage.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Formal process excellence certification (Lean Six Sigma Green Belt or Black Belt) is required; advanced certification is an advantage</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong experience in transformation, enablement, consulting, or large‑scale delivery roles within complex, matrixed organizations</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven ability to diagnose business problems, design practical solutions, and drive execution through cross‑functional collaboration</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience owning initiatives end‑to‑end, with accountability for delivery, adoption, and outcomes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong analytical skills with the ability to leverage data to support decision‑making, build business cases, and assess ROI.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated experience working with senior stakeholders and influencing outcomes in a consulting or advisory context.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and effectively.</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we offer</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Define your own success and shape your future with confidence. We provide the opportunities to help you become your most extraordinary self</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Future-ready capability building:</strong> You will continuously build the skills and strategic mindset required to lead through change and navigate evolving business and technology landscapes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Impact-driven careers: </strong>You will be empowered with the tools, flexibility, and platforms needed to create measurable, meaningful impact aligned to both business priorities and personal aspirations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Leadership at scale:</strong> You will gain access to insights, coaching, and experiential learning designed to develop confident leaders capable of driving transformation and inspiring others.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Inclusive, high-performance culture:</strong> You will be part of a diverse and inclusive environment that values different perspectives and enables individuals to contribute, lead, and grow authentically.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>