About this role
<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>GTM Content Delivery Support (Associate)</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At EY, we’re all in to shape your future with confidence.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Join EY and help to build a better working world.</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>The Opportunity</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Within EY’s Clients & Industries function, the Demand Generation team is responsible for driving dynamic pipeline growth and customer acquisition. This is achieved through meticulously curated experiences, events, content, and activation strategies tailored to our strategic relationships and channels. Our approach is aligned with EY’s brand, market insights, priority initiatives, and client purchasing behaviours.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As a GTM Content Delivery Support Associate, you will contribute to the delivery of impactful go to market content and sustenance of the trusted content collection. You’ll work closely with a global team of content professionals to help ensure content requests are fulfilled accurately and on time, while developing your skills in content management, user experience, GenAI and collaborative working.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Key Responsibilities</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Sustain the health and relevancy of EY’s trusted collection of go to market content by executing assigned content activities to include:</span> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Web publishing, selection and optimization of graphics/imagery as relevant</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Build and update simple web pages with appropriate templates and instruction</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Content migration and bulk updates</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Review and remediation of auto-sanitized deliverables</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Content update requests (edits, file changes, metadata changes etc) in Adobe CMS/Workfront and SharePoint</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Application of defined standards and EY visual brand identity to provide a consistent, intuitive user experience</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Use available tools and GenAI to complete assigned tasks and contribute to improvements in quality, usability and consistency</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Communicate effectively with management and colleagues, seeking guidance where necessary to ensure timely fulfilment of requests</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assist in testing and release activities for content management tools and workflows.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Embrace a culture of learning, inclusion, and collaboration to support your own development and that of the team.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Skills & Attributes</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Interest in EY’s go-to-market strategy and how content supports business growth.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Attention to detail and ability to follow instructions and established processes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Willingness to learn about user experience and design principles.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Clear written and verbal communication skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency with Microsoft Office suite, GenAI tools (EYQ skills, Copilot etc), basic knowledge of web production technologies (JavaScript, HTML, CSS, JQuery, Python) and willingness to learn EY’s content management tools (Adobe CMS, Workfront, SharePoint etc).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Team-oriented mindset and openness to feedback and collaboration.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What We Look For</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Basic experience in content delivery, publishing, or digital asset management, with a willingness to build deeper expertise</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Curiosity (and ideally prior use) of GenAI, content management systems and their role in content delivery.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to manage tasks with supervision and contribute to team goals</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to prioritize own work effectively and identify and communicate challenges</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good coordination and time management skills and ability to meet deadlines</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A proactive attitude and eagerness to learn in a fast-paced, collaborative environment.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we offer you</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Are you ready to shape your future with confidence? Apply today.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.</span></p><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>