About this role
<p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="font-size:12.0pt;line-height:107%;color:#030037">As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#3c3c3c"> </span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Location:</span></strong><span style="color:#030037"> Gdańsk </span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Language:</span></strong><span style="color:#030037"> English, Finnish</span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#3c3c3c"> </span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Main purpose of the position: </span></u></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Become part of our new ISS Finance Service Center office in Gdańsk. We are planning to expand massively within upcoming couple of months, that’s why we encourage you to apply. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">In this position, you will be responsible for the allocation of funds. It is the process of allocating money to specific accounts to achieve financial goals to ensure that sufficient funds are available to meet the immediate and short-term obligations of our organization. In this process, it is also important to maintain constant contact with our suppliers and prepare data for reports on these activities.</p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#3c3c3c"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">What will you do: </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Invoicing: Process invoices using NAV system efficiently and accurately.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Customer Complaints: Handle and resolve customer complaints related to invoicing promptly.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Customer Support: Provide support via phone, Teams, and online meetings to address queries and issues.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Revenue Reconciliation: Assist in allocating revenue to the appropriate month, ensuring accurate financial reporting.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Account Management: Assign accounts to relevant personnel to ensure smooth workflow and responsibility allocation.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Inquiry Management: Respond to internal and external customer inquiries, addressing ongoing billing-related tasks in a timely and professional manner. </li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Who will you work with: </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">business stakeholders, OTC Managers, Leaders, Project Managers, and Associates </li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#3c3c3c"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Professional skills you possess/Perfect expectations: </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">A university degree, preferably in finance and accounting, or the last year of studies </li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Prior experience in Customer Set up and Maintenance, Cash Application, or Cash Collections, including internships. </li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Proficient in Excel, including lookup formulas and pivot tables.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Very good knowledge of English in speech and writing, allowing for easy communication with external and internal English-speaking clients </li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Very good knowledge of Finnish in speech and writing, allowing for easy communication with external and internal Finnish-speaking clients </li> </ul> <p style="margin:0.0cm;text-indent:3.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Key Personal Qualifications: </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Be a team player, with a problem-solving attitude, and high interpersonal skills </li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Ability to work in a dynamic international work environment </li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Desire to improve and learn new things </li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">What do we offer:</span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Opportunity for professional development in the finance department</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">The real opportunity for advancement</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Scandinavian work culture and positive working atmosphere</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Impact on the development of the office and the growing team</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Work-life-balance, numerous events and initiatives for employees</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Benefits: health care package, multisport, insurance, Christmas bonus, My benefit points</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Hybrid work and location in the center of Gdańsk</li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;text-indent:3.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Why ISS</span></u></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">ISS is a Place to Be You.</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Be who you are. Become what you want. Be part of something bigger.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Become more. <strong>Become ISS.</strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">How you can apply</span></u></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Apply directly via the link on this page by submitting relevant documents for the position you are applying for. We commit to an inclusive and fair recruitment process and equality of opportunity for all candidates. Therefore, please refrain from adding a photo of yourself in your CV. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">We look forward to receiving your application as soon as possible. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p>