About this role
<h2 class="MsoNoSpacing"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Who We Are</strong></span></h2> <p class="MsoNoSpacing"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="color:#000000">As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.</span></span></p> <p class="MsoNoSpacing"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="color:#000000">We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.</span></span></p> <p class="MsoNoSpacing"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="color:#000000">Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.</span></span></p> <p class="MsoNoSpacing"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="color:#000000">For more information on Singapore University of Social Sciences, please visit </span><a style="color:#0563c1;text-decoration:underline" href="http://www.suss.edu.sg"><span style="color:#000000">www.suss.edu.sg</span></a></span></p> <p class="MsoNoSpacing" style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Description:</strong></span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Admissions Processing</strong></span></p> <ul style="list-style-type:disc;text-align:justify" type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Review and verify application documents for completeness and accuracy.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain and update applicant records in the admissions system.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform data entry, filing, and document management tasks.</span></li> </ul> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Communication & Enquiries</strong></span></p> <ul style="list-style-type:disc;text-align:justify" type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Respond to applicant inquiries via email, phone, and in person in a timely and professional manner.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide guidance on application requirements, deadlines, and processes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Serve as the first point of contact at the service counter for walk-in visitors.</span></li> </ul> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Recruitment Support</strong></span></p> <ul style="list-style-type:disc;text-align:justify" type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assist in organising and executing outreach and recruitment events (e.g., webinars, open houses).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Prepare event materials and support logistics, including booth setup.</span></li> </ul> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Data Management & Reporting</strong></span></p> <ul style="list-style-type:disc;text-align:justify" type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Compile and organize data for admissions and recruitment reports.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure confidentiality and compliance with data protection policies.</span></li> </ul> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>General Administrative Support</strong></span></p> <ul style="list-style-type:disc;text-align:justify" type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Coordinate with internal departments for document flow and approvals.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform ad hoc duties as assigned .</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Requirements</span></strong></p> <ul style="list-style-type:disc;text-align:justify" type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Diploma or Degree preferred; prior experience in admissions or higher education is an advantage.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong organisational skills and attention to detail.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong <strong>written and verbal communication skills</strong> for handling inquiries, preparing reports, and interacting with visitors.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency in MS Office; familiarity with CRM (i.e D365) or admissions systems is a plus.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work independently and as part of a team in a fast-paced environment.</span></li> </ul> <p style="text-align:justify"> </p>