About this role
The Role: What’s in the Box
As an IT Engineer within our Benelux Operations tribe, you will be part of a hands-on and fast-moving team that keeps our production facilities, office, and hubs running smoothly. You will ensure every colleague, whether on the DC floor or behind a laptop, has the tools, access, and support they need to succeed. In this role, you’ll help shape and improve our workplace technologies, drive proactive improvements, and bring HelloFresh’s values of Speed & Agility and Learning Never Stops to life. You will be based in our Bleiswijk Distribution Center five days per week, with occasional visits to our logistical hubs across the Netherlands and Belgium.
Visa sponsorship is not available for this role.
What You’ll Do: The Recipe
Act as the first point of contact for IT support across the Benelux, resolving hardware, software, onboarding/offboarding, and access-related issues. Manage and improve our Workplace Technologies, establishing best practices and defining new service standards. Partner closely with Business Operations, DC teams, and cross-functional stakeholders to diagnose issues and deliver timely, practical solutions. Lead and complete technical projects that enhance operational efficiency and have measurable impact on the business. Maintain and optimise our tools and platforms (e.g., Google Workspace, Azure, Atlassian Suite), ensuring logical configurations and accurate documentation. Proactively improve and automate IT processes, ensuring knowledge sharing and smooth collaboration within the team. Support occasional hardware-related needs on the DC production floor, ensuring system continuity in a fast-paced environment.
What You’ll Bring: Your Ingredients
3–5 years of experience in IT support or engineering, ideally in a production, logistics, or similarly dynamic environment. Working knowledge of major operating systems (MacOS, Windows, iOS, Android) and common workplace hardware and printing solutions. Familiarity with corporate tools such as Google Workspace, Azure, Slack, Atlassian, Intune, Jamf, Snipe-IT, or similar systems. Strong communication skills, with the ability to translate technical concepts into clear, real-world solutions for any user. A proactive, analytical mindset with the ability to diagnose issues, identify patterns, and improve processes. Basic understanding of networking (LAN/WAN/WLAN); knowledge of FortiGate firewalls or Cisco technologies is a plus. A valid EU driver’s license is preferred, as occasional travel is required.
Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences. Even if you don’t tick every box, we encourage you to apply—you might be exactly who we’re looking for.
This is our recipe
Freedom to initiate, execute and implement your own ideas The opportunity to engage and collaborate with our colleagues across the globe Learning and development opportunities including a personal development budget 24 holidays per year, plus 1 day per additional year of work Need more holidays? We offer the possibility to purchase some extra holiday days A 250 Euro budget to help set up your home office Reimbursement of travel expenses to the office A discount on your weekly HelloFresh and/or Factor_ box Our FreshEnergy program Headspace subscription, a collaboration with OpenUp for your mental wellbeing, webinars and other events Multiple ways of getting to a work-related appointment, for example by using our company cars or a MyWheels car We offer 100% paid partner parental leave (up to 5 weeks) if your partner has a new born Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland Access to GoodHabitz with hundreds of resources for your learning & development Discount on your additional health insurance through Zilveren Kruis Healthy lunches, fruit and snacks in the office Monthly pension scheme
Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.