About this role
Job summary
This role is ideal for someone who is reliable, adaptable, and enjoys working as part of a team while providing excellent service to the public. Previous experience in General Practice is desirable.
The position is part-time, with core working hours of 8.00am to 6:30 pm, Monday to Friday. Flexibility is essential, as additional hours will be required to provide cover during colleagues' annual leave and other periods of absence.
Main duties of the job
Main duties are answering the phones, booking in patients, administering repeat prescriptions, scanning, referrals and dealing with all types of queries, sending emails, chasing letters from hospitals etc
Patient care is paramount and the candidate would need to be caring along with efficient. We use System One but the candidate would also need to be confident with Windows.
About us
We are a busy surgery with over 7000 patients. We have 2 partners and 4 Salaried GP's. We have 7 reception/admin staff. Located in Hounslow.
Job description Job responsibilities
Welcome and assist patients, ensuring they are directed to the most appropriate service or healthcare professional in a professional, courteous, and efficient manner.
Provide administrative and general support to the Practice team while delivering a friendly, approachable, and positive experience for patients and visitors, whether they are attending the Practice in person or contacting us by telephone.
Person Specification
Experience Essential
*Experience in working with System One clinical system * Knowledge of Windows
Desirable
* Experience of working in primary care
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Willow Practice
Address Maswell Park Health Centre
Hounslow Avenue
Hounslow
TW3 2DY
United Kingdom
Employer's website https://willowpractice.co.uk (Opens in a new tab)