About this role
<p>At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? </p> <p>There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.</p> <p>We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.</p> <p> </p> <p>No relocation is provided for this opportunity.</p> <p>This is an onsite position.</p> <p> </p> <p><strong>Contract Details:</strong> full time, permanent</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H4 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H4> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>The Operations Assistant (m/f/d) supports the Production Manager with administrative, organizational, and coordinating tasks in day-to-day operations.<br>The goal of this position is to ensure a smooth flow of information, efficient processes, and structured support for the Production Management team.The work primarily takes place in the administrative environment of production, with regular contact with production-related areas.<br>The position requires a good understanding of operational processes and the ability to work in a structured and solution-oriented manner in a dynamic environment.</span> </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Duties and Responsibilities</b></H2> </div><div><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Supporting the Production Manager in the planning, organization, and follow-up of operational matters</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Coordinating and preparing meetings, appointments, and production cycles</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Creating, maintaining, and tracking minutes, action lists, and status reports</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Preparing key performance indicators, analyses, and presentations for the Production Manager</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Supporting communication between production, quality, logistics, engineering, HR, and other interfaces</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Managing and maintaining documents, reports, and internal records</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Following up on open tasks, escalations, and actions from production meetings</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Supporting shift, vacation, or resource planning as needed</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Contributing to the improvement of administrative processes within production</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Supporting internal audits, training, and documentation requirements</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Organizing visitor appointments, internal events, or coordination meetings in the production environment</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensuring structured filing and information management</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Handling general administrative tasks for the Production Manager<br></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div><ul> <li id="tw-target-text" dir="ltr" tabindex="-1" aria-label="Übersetzter Text: Job SummaryThe Operations Assistant (m/f/d) supports the Production Manager with administrative, organizational, and coordinating tasks in day-to-day operations. The goal of this position is to ensure a smooth flow of information, efficient processes, and structured support for the Production Management team.... Key Duties and ResponsibilitiesSupporting the Production Manager in the planning, organization, and follow-up of operational mattersCoordinating and preparing meetings, appointments, and production cyclesCreating, maintaining, and tracking minutes, action lists, and status reportsPreparing key performance indicators, analyses, and presentations for the Production ManagerSupporting communication between production, quality, logistics, engineering, HR, and other interfacesManaging and maintaining documents, reports, and internal recordsFollowing up on open tasks, escalations, and actions from production meetingsSupporting shift, vacation, or resource planning as neededContributing to the improvement of administrative processes within productionSupporting internal audits, training, and documentation requirementsOrganizing visitor appointments, internal events, or coordination meetings in the production environmentEnsuring structured filing and information managementHandling general administrative tasks for the Production ManagerEducationSuccessfully completed commercial vocational training or a similar qualificationProfessional ExperienceInitial professional experience in a comparable position Ideally, experience in an internationally operating companyPreferred knowledge, skills, and abilitiesTeam spirit and a service-oriented mindsetExcellent organizational and coordination skillsStructured, reliable, and independent work styleStrong communication skills and a professional demeanorDiscretion in handling confidential informationExcellent organizational and planning skills, as well as enjoyment of collaborating with various hierarchical levels and interfacesAbility to prioritize and complete tasks on timeSound knowledge of MS Office and SAP is desirableGood written and spoken English skills"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Successfully completed commercial vocational training or a similar qualification</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Work Experience</b></H2> </div><div><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Initial professional experience in a comparable position</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ideally, experience in an internationally operating company</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Knowledge, Skills and Abilities</b></H2> </div><div><ul> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Team spirit and a service-oriented mindset</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Excellent organizational and coordination skills</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Structured, reliable, and independent work style</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong communication skills and a professional demeanor</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Discretion in handling confidential information</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Excellent organizational and planning skills, as well as enjoyment of collaborating with various hierarchical levels and interfaces</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ability to prioritize and complete tasks on time</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Sound knowledge of MS Office and SAP is desirable</span></li> <li><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Good written and spoken English skills</span></li> </ul></div></div></div><p><strong>Pay Transparency:</strong></p> <p>The annual base salary range for this position is €39,864.00 - €50,736.00. Total target compensation is determined using objective and gender-neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.</p> <p>This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.</p> <p> </p> <p> </p> <p>West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to <a href="mailto:[email protected]">[email protected]</a>. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.</p>