About this role
<p><span style="font-family:verdana, geneva, sans-serif"><strong>About us</strong> </span></p> <p><span style="font-family:verdana, geneva, sans-serif">CBH is a leader in the Australian grain industry and the country’s largest co-operative. Our work has meaning and is creating an exciting future - we’re delivering WA’s grain to the world. Our advanced logistics network stretches across the State, connecting the growers of WA with our people, and providing opportunities for career growth in different roles and locations.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">If it’s good people, good work, great opportunities and a great lifestyle you want, CBH is what you’re looking for.</span></p><p><span style="font-family:verdana, geneva, sans-serif"><strong>The Role</strong></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">Located in the Perth CBD, as the first point of contact for WA grain growers you will<strong> </strong>provide efficient and friendly service by answering a wide range of phone queries on all aspects of CBH Group business. You may also assist with various tasks such as general administration, outbound support initiatives and other tasks designed to enhance the experience for grain growers. </span></p> <p><span style="font-family:verdana, geneva, sans-serif">You’ll be joining the team during our harvest period, supporting increased activity across the business.”</span></p> <p> </p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>Roster:</strong> Shifts vary within the team. Operating hours are from 7am to 6pm, Monday through Friday, and from 8am to 12pm Saturdays.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>About you:</strong></span></p> <p> </p> <ul type="disc"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Previous customer service or specific inbound call centre experience will be highly valued </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Excellent interpersonal and written/verbal communication skills, with the ability to effectively communicate with a diverse range of people. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Advanced skills in MS Office software (Word, Excel, Outlook) with the ability to learn new computer packages </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Experience and/or knowledge of the grain industry is highly advantageous </span></li> </ul> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>CBH offer a range of employee focused benefits aimed to encourage a healthy work life balance, including:</strong></span></p> <p> </p> <ul type="disc"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Ongoing training, support and processional development opportunities</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">A flexible roster to work around your commitments </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">A fast pace and rewarding environment </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Work for an organisation that is part of an essential service to Australia and our communities </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">The opportunity to understand the supply chain and learn the CBH business from within, including permanent employment opportunities </span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif"><strong> </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>We'd love to hear from you</strong></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">CBH welcomes applications from diverse backgrounds, embracing inclusivity and diversity in our workforce.</span></p> <p><span style="font-family:verdana, geneva, sans-serif">To find out more about working with CBH visit <a href="http://careers.cbh.com.au/">http://careers.cbh.com.au</a></span></p> <p><span style="font-family:verdana, geneva, sans-serif"><em>Please note we are not accepting agency applications.</em></span></p> <p><span style="font-family:verdana, geneva, sans-serif"><strong> </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif"><em>If you are already employed directly by CBH, please log in using your CBH email address or apply via our internal jobs portal. </em> </span></p> <p> </p> <p> </p>