About this role
<p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Mission:</span></u></strong></p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">This role serves as a</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">n independent</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> Retail HR Business Partner, providing full-cycle HR support to </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">the responsible </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">retail business scope</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">. </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Working closely with </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">corresponding</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> Retail leaders and store teams, the role delivers integrated people solutions to attract, develop and retain </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">store</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> talent, strengthen </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">store </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">leadership capability, and ensure people strategy, policies and programs are effectively implemented across the assigned scope.</span></p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Key Responsibilities:</span></u></strong></p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">1. Retail HR Business Partnering</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Act as the primary HR partner for assigned retail districts and stores, delivering proactive, business‑aligned HR solutions. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Provide </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">people observation and suggestions </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">to Retail Operations leaders and Store Managers on core people leadership capabilities, including workforce planning, employee engagement and ER risk prevention. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Analyze key HR metrics, identify </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">improvement opportunitie</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">s and provide data‑driven insights to support business decisions. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Independently manage employee relations cases, ensuring appropriate judgment</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> and proposals</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">, compliance and </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">well-managed implementations</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">.</span></li> </ul> <p style="margin:6.0pt 0.0in 0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">2. Workforce Planning</span></strong><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> & </span></strong><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Talent Acquisition</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Partner with Retail leadership on workforce planning, </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">including annual / quarterly headcount review, productivity analysis and PEX optimization in the assigned districts.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Work closely with Retail TA and the business to define talent profiles and ensure hiring quality and efficiency.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Lead HR planning and execution for new store openings, expansions and major store changes in the responsible districts, ensuring people readiness and smooth delivery.</span></li> </ul> <p style="margin:6.0pt 0.0in 0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">3. Employee Experience & Engagement</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Oversee key employee lifecycle processes across the assigned scope to ensure consistent, compliant and positive employee experience.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Ensure accuracy and quality of employee data and documentation to support operational effectiveness and decision-making.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Identify engagement challenges through turnover trends, employee feedback and store observations; partner with leaders to drive targeted action plans.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Promote company culture and values through effective communication and engagement initiatives in partnership with Retail Operations and Store Managers.</span></li> </ul> <p style="margin:6.0pt 0.0in 0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">4. Performance management & Talent Development</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Drive effective implementation of performance management processes across assigned districts and stores. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Facilitate </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Retail leadership in conducting talent reviews, succession planning and in fostering continuous talent development. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">P</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">roactively p</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">rovide HR insights and solutions to drive </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">talent movement and development to build up key positions’ talent pipeline</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">.</span></li> </ul> <p style="margin:6.0pt 0.0in 0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">5. Project Support & others</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Support and contribute to national HR system and process implementations, providing constructive feedback for continuous improvement.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Contribute to</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">national and regional</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> initiatives; independently deliver HR-related </span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">topics</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> when required (e.g. policy, performance</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif"> and other HR topics</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">)</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:AdihausDIN, sans-serif">Coordinate and support retail training activities; independently deliver HR related training.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Key contact window on at least 1 HR functions in region and proactively coordination with HQ peers.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Coordinate team members on above retail HR functions to optimize team collaboration and holistic delivery.</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Key Relationships:</span></u></strong></p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Internal</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Retail Business Team</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Retail COE</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">GCA HR Team</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Legal & Internal Audit Team</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">External</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Headhunting vendors / recruitment agencies </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Local Government Agencies & Labor Authorities</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">K</span></u></strong><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">PI:</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Key position hiring cycle time</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Development plan completion for identified talents</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Talent movement ration</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Talent Pipeline Coverage</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Workforce productivity and PEX %</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Knowledge, Skills and </span></u></strong><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Capabilities</span></u></strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">:</span></u></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Strong sense of ownership with a proactive and solution‑oriented mindset, demonstrating accountability in driving HR initiatives and supporting business outcomes. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Excellent analytical and problem‑solving capabilities, with the ability to address people matters independently and with sound judgment. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">K</span><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">een on develope best HR practices to support the retail operations</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Creative and able to identify opportunities, challenge existing practices and provide meaningful insights to the business. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Effective communicator with strong interpersonal and influencing skills, capable of navigating conflict, and engaging stakeholders across all levels. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Business‑oriented and hands‑on, comfortable working closely with retail leaders and frontline teams to support store operations and drive people initiatives. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Ability to work in a fast‑paced, dynamic retail environment, with flexibility to visit stores regularly and support frontline teams when needed.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Strong influence and collaborative team player, demonstrating non-authoritative influence and cross‑functional cooperation.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.25in;line-height:15.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Requisite Education and Experience / Minimum Qualifications:</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Bachelor’s degree or above</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Minimum 5 years HR experience, with solid HRBP background to support business team independently</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Retail or FMCG industry background is preferred</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.5pt;font-family:AdihausDIN, sans-serif">Native Mandarin and fluent English</span></li> </ul>