About this role
<p style="text-align:justify"><span style="font-size:18.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><em><strong>“The world is yours with Meliá”</strong></em> </span></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><strong>Discover some of the benefits we offer:</strong></span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <ul> <li style="text-align:justify;font-size:14.0pt"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#e9a579"><strong>My MeliáRewards:</strong></span> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</span></span></li> </ul> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <ul> <li style="text-align:justify;font-size:14.0pt"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#e9a579"><strong>My MeliáBenefits:</strong></span> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</span></span></li> </ul> <p style="text-align:justify"> </p><ul> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Implementing F&B standards, together with the Executive Chef, monitoring them and creating action plans for their hotel (when necessary).</span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Support the Executive Chef in defining the culinary direction for all services and outlets. Define recipes, make cost estimates and analyse the associated costs. Define products, ingredients and qualities according to their brand.</span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Collaborate with Procurement in the selection of F&B suppliers. Develop specific products with suppliers.</span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Carry out the OS&E definition of the hotel. </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Manage the direct costs of the business unit (within the established framework) both in terms of food (orders) and social costs (rotas, recruitment, working environment...). Daily monitoring of costs and revenues Responsible for the P&L - Daily Operation (Short Term).</span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Monitoring the department's KPI's: raw material cost, personnel cost, order tracking, relevant personnel ratios (productivity level, breakfast room, bar, restaurant and events ratios) </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Ensuring compliance with Clarity processes under their responsibility </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Implement HACCP (Hazard Analysis and Critical Control Points) on a daily / weekly / fortnightly / monthly basis) </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Ensuring the implementation of the Service: supervises the preparation of orders based on the needs of the service (breakfast, covers, service orders) in the hotel.</span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Ensure team planning, communication of orders and preparation of cold rooms and pantry. </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Follow-up of the daily operation (pre and post arrival of customers). Analyse and supervise the services (breakfast, restaurant cutlery at dinner, room service and events) planned with the outlets' managers on a weekly/fortnightly basis. Ensure that orders are placed well in advance. Planning the staffing for breakfast service (chefs ratio). Supervise the preparation and presentation of breakfast buffets. At the end of the service, supervises the collection of the remaining products, the analysis of waste and the cleaning of the spaces. </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Hold regular meetings to review planned services based on upcoming events with related departments (sales, kitchen, reception). </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Analyse the cost/revenue ratio.</span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Coordinate events with the kitchen and the room Conduct with their team a review of the events after completion: discrepancies, possible improvements. Handle complaints and provide support in the event of an incident. </span></li> <li style="margin:0.0in 18.15pt 10.0pt 0.0px;text-align:justify;background-color:white;line-height:115%;font-size:12.0pt;font-family:'trebuchet ms', geneva, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Supervise inventory taking (if applicable), stock checking, consumption control, relief inventories and the placing of new orders according to standard. </span></li> <li style="text-align:justify;background-color:white;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif;text-indent:1.1333px"><span style="font-size:12.0pt;line-height:115%;color:black;font-family:'trebuchet ms', geneva, sans-serif">Review and follow up on the maintenance of the kitchen facilities. </span></li> </ul><p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><span style="color:#5d7fa3"><strong>At Meliá we are all VIP</strong></span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>At Meliá Hotels International, we are committed to <strong><span style="color:#e9a579">equal opportunities between women and men</span></strong> in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>We promote our commitment to <span style="color:#e9a579"><strong>equality and diversity</strong></span>, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that <span style="color:#e9a579"><strong>diversity and inclusion among our employees are essential for our success as a global company</strong></span>.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><em>Additionally, we support the sustainable growth of our industry through <span style="color:#e9a579"><strong>a socially responsible team</strong></span>. In this sense, our motto is "<span style="color:#e9a579"><strong>Towards a sustainable future, from a responsible present</strong></span>". Thanks to al our collaborators, we make it possible.</em></span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "<strong><a href="https://careers.melia.com/content/Protect-your-application/?locale=en_US" target="_blank" rel="noopener">Protect Your Application</a></strong>" page.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif">If you want to be “<span style="color:#e9a579"><strong>Very Inspiring People</strong></span>“, follow us on: </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"> </span></span></p> <p style="text-align:justify"><span style="font-size:14.0pt"><span style="font-family:Trebuchet MS, Helvetica, sans-serif"><strong><a href="https://www.instagram.com/meliacareers/"><span style="color:#5d7fa3">INSTAGRAM</span></a> – <a href="https://www.tiktok.com/@meliahotels?_t=8jtyn0EQWQ5&_r=1" target="_blank" rel="noopener"><span style="color:#5d7fa3">TIKTOK</span> </a>– <a href="https://www.linkedin.com/company/melia-hotels-international/mycompany/"><span style="color:#5d7fa3">LINKEDIN</span></a> – <a href="https://uk.indeed.com/cmp/Meli%C3%A1-Hotels-International-1"><span style="color:#5d7fa3">INDEED</span></a> – <a href="https://www.glassdoor.co.uk/Overview/Working-at-Meli%C3%A1-Hotels-International-EI_IE665085.11,37.htm"><span style="color:#5d7fa3">GLASSDOOR</span></a></strong></span></span></p>