About this role
Disruptive, unexpected and revolutionary in our own way... Browns changed the course of retail and fashion history forever when it opened in 1970. Born in London but celebrated globally, we're the one-stop shop for the best luxury fashion including established designers and emerging talent; renowned for our influence in fashion and style, and our innovative approach to retail and high-level service. Powered by Farfetch, we continue to disrupt the retail landscape to deliver a global luxury shopping experience of the future, championing creativity and originality. Our people are at the heart of everything we do. Together we are here to make a difference and to spread kindness. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. THE ROLE
Based at our iconic Browns Boutique in Mayfair, we are looking for an enthusiastic and fashion passionate Junior Personal Shopper to join our Personal Shopping team.
This is a boutique based, client facing role, ideal for someone who loves luxury fashion, enjoys building relationships, and thrives in an in person retail environment. As one of the first points of contact for our clients, you will play a key role in creating an exceptional first impression by warmly welcoming guests into the boutique, introducing them to the Browns experience, and delivering an elevated, personalised service that inspires both immediate purchases and long term loyalty.
While your primary focus will be delivering an exceptional boutique experience, you will also support Browns' omnichannel approach by engaging clients beyond the boutique through personalised digital communication. Working alongside our Personal Shopping team, you will build relationships with new and existing clients, share tailored styling recommendations, new arrivals, and exclusive launches, helping to create a seamless luxury experience across both in store and digital touchpoints. This role offers an exciting opportunity to develop your luxury retail expertise while building your own client portfolio over time.