About this role
Annual salary: up to £45,000.00 Voids Manager Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week
Salary up to £45,000 + car allowance
Join us on our new, exciting contract with Birmingham City Council
Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.
About the Role:
We are looking for an experienced Void Manager to join our team in Birmingham. You will be responsible for leading the delivery of void property works, ensuring homes are turned around efficiently, safely and to a high standard ready for new tenants.
This includes managing supervisors, operatives and subcontractors, overseeing void programmes and performance, driving turnaround times, ensuring quality standards are met and providing technical and operational leadership. You will work closely with internal teams and stakeholders to optimise processes, meet targets and continuously improve service delivery.
With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in bringing properties back into use. We’re looking for someone who is organised, proactive and focused on delivering high quality outcomes, driving performance and maintaining high levels of customer and client satisfaction.
Duties:
Oversee delivery of void maintenance works across empty properties, ensuring efficient turnaround and readiness for new tenantsEnsure all works are delivered safely, efficiently and to required quality standardsLead regular site visits and reviews to monitor progress, resolve issues and drive performance against void targetsManage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet programme demandsOversee void schedules and priorities to minimise turnaround times and reduce property downtimeEnsure full compliance with Health & Safety regulations, COSHH and company procedures across all void activitiesImplement quality assurance processes, ensuring inspections are completed and corrective actions are addressed promptlyProvide leadership and direction to teams, supporting performance management, productivity and engagementIdentify skills gaps and coordinate training and development to support service deliveryOversee adherence to HR policies including attendance, conduct and performance managementEnsure effective management of company assets including vehicles, tools, PPE and materialsOversee material usage, procurement and cost control to support budget management and efficiencyMonitor performance through system reporting, using data to drive improvements in turnaround, cost and qualityBuild and maintain strong relationships with clients, internal stakeholders, subcontractors and suppliersLead on contract mobilisation, compliance audits and continuous service improvement initiativesManage budgets, forecasting and cost control, identifying efficiencies and potential commercial gainsProvide operational cover and leadership support during peak periods or absence across the wider teamEnsure teams engage in toolbox talks, training sessions and company communicationsPromote company values and maintain a professional, customer focused service at all times Role Criteria:
Previous experience in a Void Manager, Void Supervisor or similar management role within housing or property maintenanceProven track record of leading, monitoring and reporting on Health & Safety and compliance activities across multiple teamsExtensive experience delivering void property programmes, driving turnaround times and performanceRelevant qualification (City & Guilds or equivalent) in a trade disciplineFull, valid UK driving licenceStrong understanding of Health & Safety regulations, including COSHH and safe systems of workGood working knowledge of Schedule of Rates and cost management within void worksExcellent interpersonal and communication skills, with the ability to engage effectively at all levelsStrong leadership capability with experience managing supervisors and developing highperforming teamsCustomer and client-focused mindset with a commitment to service excellence and continuous improvementCommercial awareness with a results driven approach to performance, cost and qualityStrong planning, organisational and programme management skillsConfident decision making in a fast paced, target driven environmentAbility to influence, negotiate and build relationships across internal teams, clients and stakeholdersIT literate with confident oral and written communication skills Benefits we can offer you:
25 days annual leave plus bank holidaysAnnual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much moreFamily friendly policiesCompany Car AllowanceAccess to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
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