About this role
Product Owner - Back of house technology
Compass Group UK & Ireland
Office Base - Birmingham/Hybrid
Compass Group UK & Ireland is the leading food and support services provider, delivering high-quality services across sectors including workplace, education, healthcare, and leisure. As part of our digital transformation, we are evolving our product-led operating model and investing in innovative technology to enhance operational efficiency and user experience across our business.
We are now looking for a Product Owner to join our Back of House Technology team.
The Role As Product Owner, you will play a critical role in shaping and delivering product solutions within a cross-functional squad. You will own the product backlog, set priorities, and ensure your team is focused on delivering measurable value aligned to business and operational outcomes.
Working within a product-led, agile environment, you will collaborate closely with Engineering, Architecture, Business Analysis, and key stakeholders to translate strategy into deliverable outcomes and continuously improve product performance.
Key Responsibilities Product Ownership & Roadmap
Define and communicate product vision aligned to wider technology and business strategyMaintain a clear, outcome-driven roadmap, adapting based on insight and performanceEnsure all work contributes to measurable business and operational goals Backlog Management & Prioritisation
Own and prioritise the product backlog to maximise value and impactBalance customer needs, operational efficiency, risk, and technical sustainabilityEnsure a steady pipeline of well-defined, delivery-ready work Discovery & Insight
Work with stakeholders to understand user needs and operational challengesLead discovery activities to validate problems and shape effective solutionsTranslate insights into clear requirements and success measures Delivery Leadership (Agile)
Provide day-to-day direction to the squad, ensuring clarity of priorities and outcomesParticipate in agile ceremonies and drive effective, iterative deliveryWork with engineering to ensure realistic, transparent delivery plans Stakeholder Management
Act as the primary contact for product-related decisions and communicationBuild strong relationships across business and technology teamsClearly communicate progress, risks, and trade-offs Tribe Alignment & Dependencies
Collaborate with other Product Owners to manage cross-team dependenciesAlign squad delivery with wider tribe priorities and roadmapSupport planning, governance, and delivery forecasting Risk, Controls & Service Health
Ensure solutions meet security, data, and operational requirementsBalance innovation with reliability and technical sustainabilityUse live service insights to continuously improve product performance What We’re Looking For Proven experience as a Product Owner in an agile, product-led environmentStrong backlog management and prioritisation skills with a value-driven mindsetExperience working with cross-functional technology teamsAbility to translate complex requirements into clear, deliverable outcomesStrong stakeholder management and communication skillsData-driven approach to decision making and continuous improvement Why Join Us? Be part of a large-scale digital transformation within a market-leading organisationWork in a modern, product-led environment with cross-functional teamsOpportunity to shape and deliver technology that impacts operations at scaleCompetitive salary and benefits package