About this role
THE ROLE
As a Digital Trading Assistant, you will be responsible for supporting with the day-to-day management, site trading and optimisation for Topshop.com and eu.Topshop.com across devices. This will also include brand visibility and optimisation across ASOS.com channels and devices.
Reporting into the Digital Trading Manager, you will support trade and help to optimise the customer journeys with a focus on balancing commercial & brand priorities, ensuring to maximise the onsite Customer experience and drive conversion.
Day to day
Support with the planning & execution of homepage and navigation updates across all sites and devices
Managing onsite search, ensuring optimal configuration across markets and enhancing the search experience
Ownership of PLP & Visual Merchandising strategy roll out
Leadership of CRM cadence including picking of products and providing links for emails
Ensuring website standards are maintained to maximise business performance and customer journey
Supporting the team to produce trade reports by utilising a range of customer engagement reporting tools and interpreting the reporting data to optimise the customer journey
Collaborate with the SEO team to ensure category expansion is a priority
Working closely with relevant teams to support and execute trade events and other initiatives
Supporting with campaign launches, rollout of new features and digital products
KEY SKILLS
Organisational and coordination skills
Experience of using online merchandising and reporting systems, is preferable but not required (I.e. Shopify)
Competent using systems and comfortable working in a technology-based environment
Commercially aware, customer obsessed with the ability to use initiative and intuition
Excellent communicator with good motivational & leadership skills
Keen eye for detail with the ability to troubleshoot and identify issues
A self-motivated and proactive approach
Flexible, agile, and open to change
Positive attitude, self-aware and self-motivated
Analytical skills
Presenting skills
A keen interest in AI and how this can be integrated
What's in it for you?
Competitive salary, pension, and private medical care schemePerformance related bonusFlex benefits allowance - which you can chose to take as extra cash, or use towards other benefits25 days paid annual leave + an extra day for your birthdayEmployee discount (hello ASOS discount!)