About this role
Job summary
An exciting opportunity has arisen at Harrogate District Foundation Trust to Join the Emergency Department team as a Reception Clerk.
If you have fantastic communication skills and confident working on a computer and want to make a difference , we want to hear from you.
Main duties of the job
The post holder will be required to provide a professional, efficient and comprehensive reception service within the department's reception desk, fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient treatment using paper based health records and information technology systems.
Be familiar with, and work to, the protocols and policies of the Emergency Department and Trust policies. Closely liaise with other disciplines while remaining courteous to provide reliable and quality service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations Be aware of the Health and Safety aspects of staff and patients and to promote a safe environment to work in Commit to further training as required by the role and when competent to, assist in the training of others.
About us
At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement. Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference and Team of the Month Awards. Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job description Job responsibilities
The main aspects of the job involve first contact with Emergency Department patients.
This involves being able to communicate effectively with the patients while recording essential information onto IT systems efficiently.
You will work closely with a large multi disciplinary team including doctors, nurses and other allied health professionals.
For further information, please see attached Job Description and Person Specification or contact Tom Gill on [email protected].
Person Specification
Criteria Essential
NVQ Qualification Lvl 2 or equivalent experience Able to demonstrate a good standard of literacy and numeracy. Able to prioritise tasks and work to deadlines.
Desirable
Evidence of practical training or education in a care setting. Experience in working in a health care environment. Understands the need for patient confidentiality and a professional approach.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Harrogate and District NHS Foundation Trust
Address Harrogate Hospital
Harrogate
HG2 7SX
United Kingdom
Employer's website https://www.hdft.nhs.uk/ (Opens in a new tab)