About this role
Job summary
An exciting opportunity has arisen to join the Outpatient Physiotherapy Department at Mount Vernon Hospital. The role will involve assisting therapists to deliver care to patients with musculoskeletal conditions and injuries and elective orthopaedic patients. You will also need to complete administrative duties using our electronic patient record system.
The candidate should be enthusiastic, motivated and enjoy working with people and as part of a team.
Main duties of the job
To assist therapists in the delivery of the therapy service in a variety of in and outpatient settings, as appropriate to role.
To work without direct supervision, and after appropriate training, within specified clinical areas, undertaking patient assessment, planning, implementing and progressing rehabilitation programmes and interventions delegated by a qualified therapist.
To act as first contact with patients, in certain situations, and carry own caseload.
If appropriate to undertake very occasional home visits with other Therapy staff as necessary.
To undertake all necessary data entry of patient referrals / activity and record relevant treatment notes onto the Trust's Electronic Notes System.
General housekeeping tasks including cleaning medical equipment as required and maintaining a tidy and clean environment to aid the efficient running of the service.
To ensure clinicians' appointments are utilized to maximum efficiency by monitoring and filling the electronic diaries, reporting any problems to the manager.
To meet and greet patients, book, cancel, reschedule appointments for patients, file and retrieve patient notes.
To deal with all telephone calls, voicemail, emails, or any other enquires / messages using problem solving, analytical and judgement skills to ensure best course of action is achieved.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Please note : Once a sufficient number of applications have been received the vacancy may be closed prior to the published closing down date.
Job description Job responsibilities
To assist physiotherapists / occupational therapists in the assessment, treatment,and management of both outpatients and inpatients including musculoskeletaloutpatients, inpatient Orthopaedic ward as appropriate to role
To provide clinical and administrative support to qualified therapy staff
To implement and progress agreed planned treatment programmes
To act as administrative support to Therapy Manager and therapy staff as required. See job description and person specification for full details
Person Specification
Essential Essential
Evidence of patient handling skills Educated to GCSE level Good written / spoken English Previous experience of administrative duties Keyboard skills Physical fitness for moving and handling patients
Desirable
Previous experience of work in healthcare / social service setting Some knowledge of Physio / OT role Previous knowledge of Cerner Flexible hours
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Hillingdon Hospital NHS Foundation Trust
Address Mount Vernon Hospital
Rickmansworth Road
Northwood
HA6 2RN
United Kingdom
Employer's website https://www.thh.nhs.uk/index.php (Opens in a new tab)