About this role
Job summary
Practice Plus Group are looking for a Bank Receptionist at our Worcestershire service to prepare and open a centre for patients, doctors and nurses arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group.
Our OOH service is open from 18.30-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you.
Our Worcestershire OOH service is spread across the county with sites in; Kidderminster, Redditch, Worcester, Malvern and Evesham. Please see the link below to see the site map.
Click Here
Our OOH service is open from 18.30-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you.
At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices.
Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.
Main duties of the job
Youll be the welcoming presence and organised mind that helps keep things running smoothly during our out-of-hours services. Your responsibilities will include:
Greeting patients warmly and registering them efficiently Managing telephone enquiries, bookings and patient queries Supporting clinical teams by coordinating patient flow Handling data entry and maintaining accurate records Ensuring the reception area is calm, tidy and professional Adapting quickly to changing demands during busy periods Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.
About us
Were seeking someone who thrives on variety, is proactive, and enjoys working independently. Youll stand out if you:
Have previous experience in reception, customer service or adminideally in healthcare Communicate clearly and handle sensitive situations with empathy Can stay focused and composed during busy or late hours Are confident using IT systems and multitasking under pressure Show strong attention to detail and a commitment to confidentiality Are reliable, punctual, and enthusiastic about flexible working If you're looking for meaningful work that fits around your life, we'd love to welcome you to the team.
If you would like to talk to our recruiter for further information, or for a full, comprehensive Job Description, please contact George Robinson - [email protected]
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
#LI-GR1 #PracticePlusGroup #IUC
Job description Job responsibilities
Practice Plus Group are looking for a Bank Receptionist at our Worcestershire service to prepare and open a centre for patients, doctors and nurses arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group.
Our OOH service is open from 18.30-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you.
Our Worcestershire OOH service is spread across the county with sites in; Kidderminster, Redditch, Worcester, Malvern and Evesham. Please see the link below to see the site map.
Click Here
Our OOH service is open from 18.30-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you.
At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices.
Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.
Person Specification
Qualifications Essential
Please see JD and Person Spec attached to role
Desirable
Please see JD and Person Spec attached to role
Experience Essential
Please see JD and Person Spec attached to role
Desirable
Please see JD and Person Spec attached to role
Additional Criteria Essential
Please see JD and Person Spec attached to role
Desirable
Please see JD and Person Spec attached to role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Practice Plus Group
Address 98C Blackpole Trading Estate West
Hindlip Lane
Worcester
Worcestershire
WR3 8TJ
United Kingdom
Employer's website https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)