About this role
Job summary
The Medical Secretary team are looking for a driven individual to join the team.
In this role you will provide secretarial assistance to Senior Medical Secretaries/Consultants/nursing staff at Band 3 level.
You will also liaise with other colleagues in the team to contribute to the smooth running of the department. You will be well organised and used to dealing with the public efficiently and politely.
Excellent word processing/fast, accurate typing is essential for this post. Knowledge of audio typing (analogue and digital) and medical terminology is desirable.
Please note this post may close early once maximum application numbers have been reached.
Main duties of the job
You will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services.
Good communication skills essential to ensure a proficient, high quality service for patients and clinicians.
You will be expected to work as part of a Specialist Team and will report to the Senior Medical Secretary/PA and Medical Secretary Manager.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2033 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description Job responsibilities
Please see attached job description and person specification for further information about the job role.
Person Specification
Qualifications/training and professional development Essential
Educated to GCSE grade C or above (or equivalent) in literacy and numeracy. NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm). IT capable to ensure proficient use of hospital computer systems.
Experience Essential
Experience of using Microsoft Word Experience of working in a team
Desirable
Previous secretarial experience in a hospital/medical office environment IT experience of Microsoft Office packages Experience with audio typing in an secretarial setting
Skills, abilities, and knowledge Essential
Ability to prioritise and meet deadlines Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar. Good interpersonal skills for dealing with people internal and external to the organisation. Ability to work flexibly within a team Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
Desirable
Medical terminology knowledge Knowledge and understanding of the Data Protection Act
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Queen Elizabeth Hospital King's Lynn NHSFT
Address The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website https://www.qehkl.nhs.uk (Opens in a new tab)