About this role
Job summary
Job Purpose:
To support the smooth running of the Practice by providing an efficient and effective administrative service to the GPs and their patients.
To facilitate effective communication between patients, members of the Practice team, community services, secondary care and other associated healthcare agencies.
Main duties of the job
Scanning and Summarising
o Summarising the information contained in new patients electronic and paper records into their Practice records in line with Practice protocol.
o Summarise Vaccinations received through other channels into patient record
o Process GP to GP links
o Process Scanning and coding letters into patients computer records in line with Practice protocols. Daily
o Return patient notes to PCSE
Admin all staff
o Maintaining a courteous, efficient, and confidential service to all patients and visitors both over the telephone and in person. Dealing with all enquiries and requests, acting as appropriate
o Ensuring appropriate handover to incoming colleagues, including any urgent or unresolved matters
o Provision of refreshments for staff and visitors, as required. Keeping the kitchen area clean and tidy.
o Computer data entry - processing and recording information in accordance with Practice guidelines
o Filing and retrieving paperwork, as required.
o Complete Reception tasks
o Contribute towards the Daily Huddle
o Complete a Handover to AM when Leaving the business each day
o Identify and train admin cover for lead area where needed
About us
The South Lawn Medical Practice is a friendly, hardworking practice. We aim to provide an accessible service offering a high standard of clinical care for our patients. We recognise the patients experience is crucial to their perception of the quality of the care they receive, so we place a great deal of importance on how staff always deal with patients. All patients and visitors should be treated with dignity and respect and always provided with professional but friendly assistance. Whatever your role your contribution as an individual and as a member of our team, is central to our success.
There are approximately 7900 patients registered with the Practice.
Job description Job responsibilities
Scanning and Summarising
o Summarising the information contained in new patients electronic and paper records into their Practice records in line with Practice protocol.
o Summarise Vaccinations received through other channels into patient record
o Process GP to GP links
o Process Scanning and coding letters into patients computer records in line with Practice protocols. Daily
o Return patient notes to PCSE
Person Specification
Experience Essential
Experience working in a GP Practice processing Scanning and Summarising documents on System One
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The South Lawn Medical Practice
Address Heavitree Health Centre
South Lawn Terrace
Exeter
EX1 2RX
United Kingdom
Employer's website https://www.slmp.co.uk/ (Opens in a new tab)