About this role
Job summary
We are a friendly GP surgery working over two sites in Worcester and we are looking for reliable and motivated individuals to join our reception team. This role will be based at Lyppard Grange Medical Centre.
Core hours of practice, are 7.30am - 19.00pm across 5 days.
The successful candidate will ideally work:
Monday: 08:00-14:00Tuesday: 08:00-14:00Wednesday: non-working dayThursday: 13:00-19:00Friday: 08:00-14:00
Main duties of the job
Candidates will need to have excellent communication skills and be computer literate. We are looking for someone who is confident in their ability, hardworking and someone who is eager to learn and shows initiative. Previous experience of working within a GP Practice would be helpful, but is not essential.
About us
Severn Valley Medical Practice is a well organised, forward thinking practice who offer a friendly atmosphere and competitive salary. We have a list size of approximately 21,983 patients in Worcester across two sites. We have a strong GP, ANP and nurse team supported by management, admin and reception.
Job description Job responsibilities
Main Duties of the Job:-
Maintaining and monitoring the practice appointment system
Arranging face-to-face/telephone appointment requests, visits/telephone consultations and directing callers to the appropriate healthcare professional
Processing emails
Creating Patient Tasks
Processing repeat prescriptions in accordance with practice guidelines
Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
Providing clerical assistance to practice staff as required, including word/data processing, filing and photocopying
Person Specification
Qualifications Essential
Educated to GCSE level (or equivalent) English and Maths grade A to C
Desirable
Previous experience working in GP Practice NVQ level 3 customer service/administration
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Severn Valley Medical Practice
Address Lyppard Grange Medical Centre
Ankerage Green
Worcester
WR4 0DZ
United Kingdom
Employer's website https://www.severnvalleymedicalpractice.co.uk/ (Opens in a new tab)