About this role
Job summary
37.5 hours per week - Monday - Friday 0800-1600 Job share may be considered
Salary dependent on experience
Oaklands Medical Centre, Middlewich, serving a population of 11,800, high achieving in QOF and have been Rated 'Good' by CQC. We are a training practice and have 4 GP Partners, 6 Salaried GPs.
We are a forward thinking, well-established friendly practice and have a vacancy for a Health Care Assistant Nurse who has experience working in a GP practice.
Benefits:
NHS pension Free Parking 25 days annual leaveExperience:
1 year experience preferred
Main duties of the job
Hours of work 37.5 hours per week (between 0800-1600) Monday-Friday - flexibility will be required for this role and some weekends may be required.
Oaklands Medical Centre is looking to recruit a full time or 2 Part Time (job share) innovative and enthusiastic HCA to join our highly skilled team.
The post will be clinical and suitable for a highly competent HCA. The successful candidate will work within our Medical Centre.
The post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975
Main duties of the job
Undertake new patient health checks
Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, foot checks recording findings accurately
Undertake wound care, dressings and other clinical tasks as required
Support the practice nurse with the management of chronic disease clinics
Carry out long term condition run ups and BMI checks as directed
Act as a chaperone as required
Undertake venepuncture
Undertake, administer flu vaccinations & B12
Carry out ECGs as requested
Ensure specimens are recorded and ready for onward transportation
Provide support during minor operations as required
Ensure all clinical rooms are adequately stocked and prepared for each session
Ensure fridges are cleaned and checked routinely in accordance with IPC guidance
Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
Ordering stock and medication
Process routine blood forms
About us
Oaklands Medical Centre is a growing 11,800+ patient practice in the semi-rural market town of Middlewich, Cheshire, located close to the M6 motorway.
As a practice we have high patient satisfaction scores, and a good CQC report. We have a supportive clinical team. The practice is also supported by a MSK Practitioner, a team of Care Coordinator's, Nursing and Pharmacy teams along with a comprehensive reception & administration team.
About us
We pride ourselves on providing high quality general practice services to c.11,800 patients in, and around Middlewich.
We are paperless utilising EMIS Web, Docman, Accurx, lab links and Electronic Prescribing and are high achievers in both national and local performance frameworks and enhanced services. We have a fully digitised Lloyd George records and undertake self-care and workflow redirection. We support the local nursing homes and work as part of SMASH PCN.
We are an active member of SMASH Primary Care Network.
Job description Job responsibilities
To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.
Generic Responsibilities
All staff at Oaklands Medical Centre have a duty to conform to the following:
Equality, Diversity & Inclusion
A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.
Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.
Safety, Health, Environment and Fire (SHEF)
This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
Confidentiality
This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
Induction Training
On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager.
Learning and Development
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.
Collaborative Working
All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.
Service Delivery
Staff at Cedars Medical Centre must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.
Security
The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.
Professional Conduct
At Cedars Medical Centre staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.
Primary Responsibilities
The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the practice nurse with health promotion programmes
c. Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately
d. Facilitate routine and 24-hour BP monitoring, advising patients accordingly
e. Undertake wound care, dressings and other clinical tasks as required
f. Support the practice nurse with the management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. When trained, undertake venepuncture
j. When trained, administer flu vaccinations
k. When trained, carry out ear irrigation under the supervison of the practice nurse
l. Carry out ECGs as requested
m. Ensure specimens are recorded and ready for onward transportation
n. Provide support during minor operations as required
o. Ensure all clinical rooms are adequately stocked and prepared for each session
p. Ensure fridges are cleaned routinely in accordance with extant guidance
q. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
r. Ordering medication and supplies
s. Deliver opportunistic health promotion where appropriate
t. Assist the Care Coordinator with the drug monitoring clinic
Secondary Responsibilities
In addition to the primary responsibilities, the healthcare assistant may be requested to:
a. Participate in practice audit when necessary.
b. Participate in local initiatives to enhance service delivery and patient care
c. Support and participate in shared learning within the practice
d. Complete opening and closing procedures in accordance with the duty rota
Person Specification Healthcare Assistant
Qualifications
Essential
Desirable
Healthcare qualification (level 3 or 4)
Phlebotomy certification
Experience
Essential
Desirable
Experience of working in a primary care environment
Experience of working with the general public
Experience of working in a healthcare setting
Clinical Knowledge & Skills
Essential
Desirable
Wound Care / Removal of sutures & staples
ECGs
Venepuncture
New patient medicals inc. Height, weight, BP, Pulse
Chaperone procedure
Spirometry
Ability to record accurate clinical notes
Skills
Essential
Desirable
Excellent communication skills (written and oral)
Strong IT skills
Clear, polite telephone manner
Competent in the use of Office and Outlook
EMIS skills
Effective time management (Planning & Organising)
Ability to work as a team member and autonomously
Good interpersonal skills
Ability to follow clinical policy and procedure
Person Specification
Qualifications Essential
Healthcare qualification NVQ level 3/4 Phlebotomy certification
Desirable
Phlebotomy certification Experience of working in a primary care environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oaklands Medical Centre
Address St. Anns Walk
Middlewich
Cheshire
CW10 9BE
United Kingdom
Employer's website https://www.oaklandsmiddlewich.nhs.uk/ (Opens in a new tab)