About this role
Job summary
This post will involve providing administrative support to the Discharge Support Team (DST) and the Clinical Site Management (CSM) Team.
You will work independently under the supervision of the Operational Admin Team (OAT) Administration Team Manager, supporting the team to facilitate safe and effective patient discharges, and operational management of the hospital, as an integral part of the MultiDisciplinary Team (MDT).
Main duties of the job
Key responsibilities will include proactive co-ordination and support of the discharge plan; this will include maintaining an oversight of the documentation used within the team, referrals to partner organisations, communicating with MDT members and to act as first point of contact forinternal and external enquiries, as well as providing timely and accurate information regarding the current site position throughout the day, enabling the CSM team to present this data at the regular Site Meetings.
The administrator will support partnership working across disciplines and agencies with the flow management of patient discharge pathways in line with Governance priorities and Trust objectives.
The administrator will provide high level data to the Trust Executive team and daily on call management team, to facilitate timely decision making and maintaining the operational functioning of the organisation, and patient safety at all times.
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job description Job responsibilities
To deliver comprehensive administrative support to members of DST and CSM, when requested. To produce, manage and update a daily report for all patients who are medically fit for discharge and to attend daily conference calls with local authorities and external parties to facilitate safe and effective service users discharge, using bespoke systems including NerveCentre and Careflow (previously Medway).
Please see attached the full job description
Person Specification
Qualifications Essential
GCSEs (or equivalent) in English and Maths ECDL or proven equivalent experience Administrative qualifications or proven experience Proven ability to write concise and accurate reports
Desirable
NVQ Level 3 in Business Administration or proven equivalent experience
Experience Essential
Proven ability to manipulate data Excellent verbal, written and electronic communication skills Good IT knowledge and skills - Excel, Word, Outlook and PowerPoint Relationship management skills Strong communication skills at all levels Skilled at managing competing priorities Ability to succinctly summarise information with clarity Highly motivated and enthusiastic individual Flexibility in hours of working
Desirable
Previous experience in a Multidisciplinary Team Knowledge of whole system working Previous experience of working in a healthcare setting dealing with staff at all levels
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Great Western Hospitals NHS Foundation Trust
Address The Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Employer's website https://www.gwh.nhs.uk/ (Opens in a new tab)