About this role
Job summary
EMAS is pleased to offer an exciting opportunity for individuals looking to begin or develop a rewarding career in healthcare as an Urgent Care Assistant (UCA).
We are seeking compassionate, motivated, and caring people who share our commitment to delivering high-quality urgent and emergency care across the East Midlands. Successful applicants will demonstrate the Trust values ofRespect, Integrity, Compassion, Teamwork, and Contribution, alongside excellent communication and interpersonal skills.
Essential to this role is a commitment to personal and professional development, a passion for helping others, and a dedication to delivering high-quality care to the patients and communities we serve.
To apply, you must:
Hold 3x GCSEs (including Maths & English) at minimum Grade C/4, or equivalent. Hold a full UK manual driving licence. Have no more than 3 points on your driving licence for minor speeding offences only. Be aged 18 or above. You will initially start on our Urgent Care Assistant training course which lasts a minimum of 5 weeks, before becoming a qualified Urgent Care Assistant. You must be able to commit to the whole training period.
Successful candidates will commence employment with the Trust on 19 October 2026.
Main duties of the job
As a UCA, you will be providing care, support and transportation to patients in a variety of community settings. No two days are the same; you may be helping a patient following a fall, supporting someone experiencing a healthcare crisis, or assisting with the assessment and treatment of patients with urgent care needs. This is a challenging yet highly rewarding role for individuals who are passionate about making a positive difference to the lives of others every day.
Urgent Care Assistants will also be eligible to apply for internal progression opportunities to work their way up through the Paramedic career path, initially with progression to Emergency Ambulance Associate, followed by Qualified Ambulance Technician and then onto the Technician to Paramedic Apprenticeship.
About us
Here at EMAS, we can offer you:
Great staff support networks, including LGBTQ+, BME, Disability, Neurodiversity and Carer, Women, Armed Forces and Peer to Peer. Flexible working, including part-time hours, job shares and flexible hours. 27 days annual leave, increasing to 33 with service, plus bank holiday entitlement Contributory pension. NHS discounts. Dedicated employee assistance programme and counselling service
Job description Job responsibilities
Please see the full job description and person specification attached to the advert for more details on the role.
Person Specification
Qualifications Essential
3 GCSE's (including Maths & English) at Grade C/4 and above or equivalent Full driving licence including Category A (old style licence) or Category B driving licence with no more than 3 penalty points.
Experience Essential
Experience of working in a customer care or patient care environment.
Knowledge and Skills Essential
Demonstrates an ability to communicate effectively verbally and in writing Demonstrates an ability to develop effective working relationships with colleagues and the public Demonstrates an ability to empathise with people dealing with sensitive situations assertively and tactfully
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East Midlands Ambulance Service NHS Trust
Address Trust Wide
Trust Wide
NG8 6PY
United Kingdom
Employer's website https://www.emas.nhs.uk/ (Opens in a new tab)