About this role
Job summary
The Dermatology department at Solihull Hospital is looking for an enthusiastic medical secretary to work 32 hours over 4 or 5 days. The role is to work for one or more consultants and their teams and to work collaboratively as part of the whole departmental team, covering for other secretaries when necessary.
The department is at the forefront of teledermatology and has a wide variety of specialism within it: EB, cancer, paediatrics, allergy testing and Mohs surgery being just some. The hospital itself is next to the town centre and has good transport links to buses and trains.
If you like to be busy and have a varied and interesting role.. then this role fulfils those requirements!
Main duties of the job
To provide secretarial support to consultants and their teams with particular responsibility for audio typing clinic and results letters. To provide administrative support to the department/clinical team to include scanning, filing, tracking of results, answering GP and patient queries and making appointments.
The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience Essential
*Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) *Experience of using IT systems
Desirable
*Experience of working in a busy environment *Experience of working in Healthcare
Additional Criteria Essential
*Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills. *Good organisational skills *Team Player *Conscientious *Demonstrates reliability, motivation and commitment *Ability to travel to multiple sites
Desirable
*Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)