About this role
Job summary
Were looking for a digitally savvy communications officer who thrives in a busy environment and has the confidence to work autonomously and proactively in a small team. Managing our social media channels will be an important part of the role; in addition to originating content and producing short-form video, youll be familiar with Google analytics and other evaluation tools and will be comfortable translating analytics into narrative.
You will have excellent writing skills with good attention to detail and a flair for photography. You will also be a great listener and be able to create interesting and moving stories about our dedicated teams and their patients and service-users. There will be plenty of material to work with our nurses, urgent community responders, rehabilitation therapists, health visitors and other clinical teams, save and change lives every day.
Being able to manage your time effectively will be crucial youll be juggling various projects at any given time and will need to know what can wait and what needs to be prioritised.
If this sounds like a role which plays to your strengths wed like to hear from you.
Please note the applications for this role will NOT be assessed using AI. Candidates are encouraged to submit original, targeted and evidence-based applications.
Main duties of the job
Creating content, managing and evaluating social media outputs
Creating content for the website and recognising appropriate news stories to share externally
Celebrating the work of colleagues internally via the staff bulletin, intranet and direct communication channels
Using Canva and similar design tools to create communications materials
Managing the communications area on the staff intranet along with the news carousel.
Drafting internal messaging for all-staff communications.
Advising colleagues on appropriate language for patient information.
Deputising for the marketing and communications lead where appropriate.
This is a full-time post and is for 37.5 hours per week. The usual working hours are 9-5 and will be Monday Friday.
You will be mostly based at Hollyfield House in Surbiton although you will also need to be able to travel to our other sites as needed, Surbiton Health Centre and Teddington Memorial Hospital. You will need to attend a limited number of events locally also.
We encourage you to discuss your flexibility needs with us before applying or during the interview process. While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options will vary depending on the role.
Please be aware that the closing date may be brought forward in the event of a high number of applications.
About us
At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact.
Why Choose Us?
NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes
Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays
Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts
Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients
Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds
Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter
Join Us Today
We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.
We recognise that applicants may choose to use AI as part of their application process. This is permitted, however please clearly state within your application where AI has been used.
Job description Job responsibilities
Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.
JD is attached under Supporting Information
Interview date is 10/07/2026
Person Specification
Personal Qualities Essential
Driven. Approachable. Flexible and adaptable. Uses initiative. Interest in health and social care issues.
Skills and Abilities Essential
Confident in the social media space with the ability to plan and implement effective social media programmes and monitor their effectiveness. Proven ability to create and edit usable video footage for social media and web channels. Ability to use creative packages such as Canva. Proven ability to write for the web and use content management systems effectively. Proven ability to produce high-quality photographs for use on the YH website, social media channels and printed materials. Excellent IT and proficient in use of Microsoft Office, particularly Word and PowerPoint. Excellent inter-personal skills and ability to deal with a wide range of people Excellent writing, editorial and production skills, showing ability to draft clearly and concisely for different audiences. Ability to communicate sensitive and often complex information in simple language. Excellent organisational and time management skills with the ability to multi-task. Ability to work under pressure to meet tight deadlines. Ability to work alone and as part of a team. Analytical and problem-solving skills.
Desirable
Experience creating and/or using a digital photographic library
Knowledge Essential
Confidentiality and understanding of boundaries in relation to sharing information. Data Protection. Equality, diversity and inclusion and its application in service delivery.
Desirable
Knowledge of YHs community services and of community and primary care systems.
Qualifications Essential
Degree or equivalent qualification or experience in marketing, communications, digital marketing, media / public relations/ journalism. A Level or equivalent English.
Experience Essential
Significant experience (3 years +) in Communications, marketing, digital marketing and PR/media.
Desirable
Experience of working in an NHS or healthcare environment
Any Other Factors Essential
Ability to travel and work outside normal office hours as and when required
Employer details Employer name Your Healthcare CIC
Address Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website http://www.yourhealthcare.org (Opens in a new tab)