About this role
Job summary
The post holder will be the senior point of contact for the administrative function work in Cellular Pathology office. Undertaking a senior role in ensuring the general clerical duties are completed in a timely manner. The post holder will be required to liaise with all grades of staff within the department and to communicate with external users of the service. They will need to work in line with the Trust and Departmental policies and procedures.
Main duties of the job
Ensure tasks for the department is completed in a timely manner.
To train new and junior staff under the direction of the Service Manager
To participate in the Business Continuity Plan for the department.
Help facilitate the introduction of new technology and new working practices to ensure the smooth running of the department when appropriate.
Escalate issues as needed to the service manager.
Line Management responsibility for junior administrative team including the authorisation of annual leave with support from the service manager.
About us The Trust has defined its culture as one that is patient centred which puts safety first and where all staff take responsibility, are valued and value each other. To support this our four values are that we are all:
Caring - we design and deliver care around each individual patient's needs and wantsSafe - we make the safety of patients and staff our prime concern (safety comes first)Responsible - all staff take responsibility for the hospital, its services and reputation
Value each other - we all value each other's contribution
Inspiring -we always strive to empower each other to develop and deliver improvements to benefit our patients
Our training, policies, procedures, and practices are all intended to support behaviours in line with our values and all staff are expected to uphold these by 'Living Our Values Everyday'
Job description Job responsibilities
***Please see the attached supporting document which contains more information about the role in job description and person specification***
Person Specification
Qualifications Essential
Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience GCSE or equivalent in English and Maths, grades A-C
Experience Essential
Experience of using full range of IT systems and patient data systems Experience of using Microsoft Office, including Word and Excel Customer Care experience Ability to motivate and develop a team Clear, professional communication Confidence in analysing data or reports
Desirable
Experience of supervising staff Proven experience supervising staff Training in leadership or improvement
Skills Essential
Ability to communicate effectively with people at all levels Pays attention to detail Possess core functional skills of excel (basic formulas, sorting and filtering)
Desirable
Report Automation (simple formula and formatting)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kingston and Richmond NHS Foundation Trust
Address Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT27QB
United Kingdom
Employer's website https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)