About this role
Job summary
We are seeking an experienced and motivated Business Change Manager to join the Office of the Executive Managing Director at Queen Elizabeth Hospital King's Lynn NHS Foundation Trust.
This is a pivotal role, working at the heart of the organisation to support the delivery of high-quality, sustainable and financially robust services. You will act as a key business partner to divisional, clinical and corporate teams, providing analytical insight, improvement support and practical delivery to help the Trust meet its strategic, operational and financial objectives.
You will work across a wide portfolio including service improvement, transformation, performance management, contract oversight, business planning and cost improvement, supporting leaders to turn strategy into actionable change.
Please be advised that this role may close early if we receive a high volume of applications. Early submission is encouraged.
Previously shortlisted applicants need not reapply.
Main duties of the job
As a Business Change Manager, you will:
Support Divisional and Corporate leadership teams to deliver business plans, recovery programmes and improvement initiatives
Provide high-quality data analysis and reporting to inform decision-making on performance, capacity, quality and finance
Support the development of business cases, including option appraisal, demand and capacity modelling and stakeholder engagement
Contribute to the delivery and monitoring of Cost Improvement Programmes (CIPs), working collaboratively with clinical and operational teams
Maintain effective governance, reporting and assurance processes, including performance dashboards and progress reporting
Support service transformation activity, including pathway redesign and project delivery across clinical services
Work closely with Finance, HR, Business Intelligence and other corporate teams to ensure joined-up delivery
Build strong relationships with internal and external stakeholders, including commissioners and partner organisations
Line-manage and support staff where applicable, modelling inclusive, values-led leadership
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description Job responsibilities
For further information about the role please see attached job description and person specification.
Person Specification
Qualifications Essential
Educated to Degree level or equivalent level of experience or working at senior level in a business function. Evidence of continuing professional development
Desirable
Project Management qualification or equivalent experience
Experience Essential
Understanding of the NHS strategic direction and political drivers. Experience of effective partnership working with a range of agencies and stakeholders Ability to manage programmes with multiple interdependent projects. Experience of performance reporting, analysis, and recovery planning.
Desirable
Demonstrated experience in data analysis, reporting, and supporting business case development. Experience of cost improvement identification and delivery.
Skills, Abilities and Knowledge Essential
Effective communicator and collaborator with multidisciplinary teams. Strong analytical and data presentation skills. Solve problems, using a solution-focused approach demonstrating competent persuasive and influencing skills.
Desirable
Knowledge of NHS England, Department of Health, and NHS structure/funding
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Queen Elizabeth Hospital King's Lynn NHSFT
Address The Queen Elizabeth Hospital Kings Lynn NHS Trust
Gayton Road
Kings Lynn
PE30 4ET
United Kingdom
Employer's website https://www.qehkl.nhs.uk (Opens in a new tab)