About this role
Job summary
MS Band 4 Data Administrator -- Multiple Sclerosis Service
Our Multiple Sclerosis service is a well-established team with 8 specialist Doctors, 2 clinical fellows, 8 Clinical Nurse Specialists and a dedicated administrative team. This is an excellent opportunity to join a supportive and specialised service where accurate data management plays a vital role in patient care.
The MS Data Administrator is responsible for the accurate collection, validation, and maintenance of patient data across the service. This includes accurate large data entry.
The post holder will work closely with clinical and administrative colleagues to ensure data quality, resolve discrepancies, and support the smooth flow of information across the service. The role also involves maintaining structured datasets, supporting reporting and audits, and ensuring compliance with data protection and information governance standards.
Strong IT skills are essential, with a particular emphasis on advanced Microsoft Excel experience. The post holder must be confident working with large datasets, and data validation to ensure accuracy and support service monitoring and improvement.
This role requires excellent attention to detail, organisational skills, and the ability to manage competing priorities effectively. It offers the opportunity to contribute directly to patient care while developing data management and analytical skills within a specialised NHS service.
Main duties of the job
Create databases to collect and monitor information to assist with the collection and provision of statistical data as required and the ability to extract, manipulate, analyse complex data sets and communicate them in an easy-to-understand manner
To undertake typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required To distribute and prioritise incoming mail, using judgement and experience to decide which documents require urgent action and which may be passed directly to other areas for action and information
Provide reciprocal cover for Administration Team during annual leave and sickness absence, Receiving and dealing with telephone enquiries as appropriate
To carry out any other administrative duties including faxing, photocopying, scanning, emailing, ordering stationery, maintaining and arranging repair of office equipment where necessary
In addition, the role involves providing a comprehensive and responsive administrative and coordination service, working collaboratively with colleagues, service users and stakeholders to ensure an efficient care journey for individuals living with MS
This is a dynamic and rewarding role, ideal for someone seeking to develop their skills in healthcare administration and coordination while making a meaningful contribution to the care of individuals with MS.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
Experience in Excel and strong skills in handling Data *Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9-4 *Business Administration NVQ level 3 or equivalent experience in an Administrative environment
Experience Essential
*Experience of dealing with the Public/Customer service experience *Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving *Experience of dealing with the Public/Customer service experience *Good Organisational skills *Able to use own initiative and deal with the unpredictable *Able to work under pressure and to multi-task *Able to work to deadlines
Desirable
*Experience of working in a busy environment *Experience of working in Healthcare *Previous experience of transcribing formal minutes
Additional Criteria Essential
*Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills. *Good organisational skills *Ability to travel to multiple sites
Desirable
*Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)