About this role
Job summary
We are looking for an enthusiastic, friendly, professional and experienced Phlebotomist / Healthcare Assistant (HCA)to join our team at Pontesbury and Worthen Medical Practice.
The successful applicant(s) would be working alongside our current clinical team, and will be responsible for the delivery of Phlebotomist/HCA services to our patient population.
The successful candidate (s) must have experience of working in general practice, and be trained up to a high clinical standard within primary care.
Main duties of the job
Working under the direct supervision of the Nursing Team and strictly in accordance with specific practice guidelines and protocols, the Phlebotomist / Healthcare Assistant (HCA) will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and Responsibilities:
Patient health checks ECG recording Phlebotomy Chaperoning duties Dressings (excluding 4 layer bandaging) Removal of sutures Surgical equipment and vaccine re-stocking and stock rotation Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being, including hypertension monitoring Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being
About us
Pontesbury & Worthen Medical Practice is a developing and growing practice with two sites, situated in the rural villages of Pontesbury and Worthen, just south of Shrewsbury providing medical care for approximately 10500 patients. We are a forward thinking team, keen to adopt and progress innovative ideas and solutions whilst providing excellent clinical care. We are a Dispensing practice. We are a training practice.
We are part of Shropshire Rural Alliance Primary Care Network
Computer System:
We use EMIS Web along with Docman, and Clarity Team Net
Job description Job responsibilities
Job Summary:
Working under the direct supervision of the Nursing Team and strictly in accordance with specific practice guidelines and protocols, the Phlebotomist / Healthcare Assistant (HCA) will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Phlebotomist Duties and Responsibilities:
Obtaining patient consent for the collection of a blood samplePerforming venepuncture in accordance with practice protocolsMaintaining accurate patient records on the clinical IT system and ensuring specimens are ready for onward transportation.The correct labelling, packaging and storing of samplesEnsuring samples are sent to the laboratory in a timely mannerWorking collaboratively with the nursing team, seeking guidance when necessary for patient related matersBeing an integral part of the general practice team
HCA Duties and Responsibilities:
Patient health checks ECG recording Venepuncture Chaperoning duties Dressings (excluding 4 layer bandaging) Removal of sutures Surgical equipment and vaccine re-stocking and stock rotation Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being, including hypertension monitoring Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.
Person Specification
Experience Essential
Experience of working in General Practice Experience of communicating effectively with patients/colleagues
Desirable
Experience of working within a busy environment
Qualifications Essential
Good general education NVQ 2/3 or equivalent experience Qualified in performing venepuncture
Knowledge and Skills Essential
Ability to work within a team as well as autonomously Evidence of ability to be able undertake administrative duties Good IT skills Willingness to develop and undergo further training as required Hold a valid driving licence Pleasant & presentable A caring nature A good communicator Sense of humour
Desirable
Experience in the use of practice computer/clinical systems Able to work flexible hours
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Pontesbury & Worthen Medical Practice
Address Hall Bank
Pontesbury
Shrewsbury
Shropshire
SY5 0RF
United Kingdom
Employer's website https://www.pontesburyworthenmp.co.uk/ (Opens in a new tab)