About this role
Job summary
Crisis Resolution Home Treatment Teams (CRHTT) offer short-term crisis intervention for adults living within the Trust borough catchment areas. The aim of the service is to treat patients in the community with an intensive recovery-focused approach and prevent admission to hospital for patients being considered for acute hospital admission or to facilitate early discharge from hospital. We also provide support to carers and loved ones during this period.
We are a multidisciplinary previously HTAS accredited team, who work closely with our colleagues in the community, acute inpatients wards and other sector organisations.
We are passionate about providing person centred care, tailoring care plans to suit the needs of all individuals involved during the care spell and providing a range of psychosocial interventions. The Service operates a 24/7 service, with a Night Home Treatment Team service function .
Main duties of the job
Provide strong operational leadership and day-to-day management of the Richmond Home Treatment Team. Lead, motivate, and develop a multidisciplinary workforce, fostering a culture of excellence, accountability, and continuous improvement. Ensure delivery of high quality crisis assessment and home treatment interventions in line with national standards and best practice. Manage team performance, workforce planning, recruitment, supervision, and staff development. Monitor quality, safety, and performance indicators, implementing improvement initiatives where required. Work collaboratively with inpatient wards, community mental health teams, emergency services, primary care, and partner organisations. Ensure effective risk management and safeguarding practices across the service. Lead on service transformation and contribute to strategic developments within urgent and emergency mental health care pathways. Manage budgets and resources efficiently to deliver value for money and positive patient outcomes.
About us
Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Job description Job responsibilities
Service DeliveryTo manage services against agreed health and local authority targets and out comes framework.
To coordinate comprehensive mental health assessment for people referred into the service
To develop and sustain effective working relationship with staff in other relevant statutory and non-statutory agencies.
To maintain a healthy, safe and productive work environment.
To work in a collaborative way with service users to promote choice and hopefulness to ensure a recovery orientated approach.
To promote and initiate any action to safeguard vulnerable adults.Staff Management
To manage and develop staff through the Knowledge & Skills Framework or equivalent appraisal process.
To enable other staff to reflect on their own values, priorities, interests, and effectiveness through the provision of professional and clinical supervision in accordance with the Trust procedure.
To offer support to clerical and administrative staff and assisting the Team Manager in overseeing clerical procedures.
To prepare annual appraisals and evaluations for supervised staff, including the identification of training and development needs.Management ResponsibilitiesTo ensure effective budget management of staffing, commissioning and where appropriate, individualised budgets.
To manage the care delivery and service coordination in terms of supervising staff, referrals, zoning and risk assessment , decision-making and reviews.
To negotiate and problem solve in challenging situations where agreement is required.
To chair meetings, attend meetings, respond to operational situations and emergencies.
To be responsible for managing referrals to the team.
To have direct access to the team devolved budgets for service provision.
To participate in training courses/seminars/workshops as appropriate.
To participative in, and where appropriate, leading departmental projects and committees, as directed by the Clinical lead/Manager.
To be responsive to the need for informal supervision across the team.
To promote close working relationships between the team and other sections within the Trust and other relevant agencies.
In conjunction with the Clinical lead/Manager, to advertise, shortlist, interview and appoint staff to the team.
To ensure that staff are keeping professional records, and preparation of necessary reports.
To ensure staff are maintaining data quality.
To maintain contacts with other agencies and professionals in relation to responsibility for overall management of complex cases.
To ensure team members are following Trust and other relevant policies.
To assist the Clinical Lead/Manager in the preparation and presentation of periodic performance reports for the Trust and the CCG / LA.
To further develop the implementation of RIO in Adult Community Services.
To ensure team members adhere to the relevant professional code of conduct, keep up to date and meet professional requirements, in conjunction with the Professional Head.
To co-ordinate the day-to-day operational process, to include timely assessment, coordination of outpatient and home visits and other duties as appropriate.
To ensure the Trust and Social Services policies on staff supervision, health and sickness, safety and equal opportunities are adhered to.
Use of Artificial Intelligence (AI) in job applications
If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.
Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.
Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.
Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.
Person Specification
Training & Qualifications Essential
Registered mental health practitioner. Educated to degree level in a health or social care discipline and registered with recognised professional body Evidence of continuing professional and personal development Current and full UK drivers license
Desirable
Professional management qualification at diploma level or above Project Management qualification e.g. PRINCE2 foundation level
Experience Essential
Experience of working at a Band 6 or Band 7 Level Demonstrable experience of working in a health or social care management role Experience of working with people who experience serious ongoing mental health problems Experience of working in a mental health setting and in the community Experience of multi-disciplinary working as part of a team to include experience of leading multidisciplinary groups Experience of case assessment, care management, Risk Assessment Experience of managing and supervising staff
Desirable
Experience of project development and management Experience of quality assurance monitoring Experience of working as Duty Senior Nurse Experience of managing budgets Experience of deputising Experience of chairing meetings
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name South West London and St Georges Mental Health NHS Trust
Address Livingston House
2-6 Queens Road
Teddington, London
TW11 0LB
United Kingdom
Employer's website https://www.swlstg.nhs.uk/ (Opens in a new tab)