About this role
Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations
Therapies Receptionist/Administration Assistant
Full-Time 37.5hrs
An exciting opportunity has arisen within the Therapies Department. We are looking to appoint an enthusiastic Receptionist/Administration Assistant who is reliable and willing to learn, to join an efficient and highly motivated administration & clerical team.
The successful candidate will work within a busy and challenging environment therefore you must be confident, a good team player and have the ability to work well under pressure. Excellent communication and organisational skills are essential as is the ability to prioritise effectively whilst using initiative.
Main duties of the job
This is role will involve multi-tasking with constantly changing priorities, you will be working closely with the administration/clerical team and therapy staff to ensure an efficient service is provided to our patients.
The post holder will need to have good IT skills. The ideal person will be dynamic, able to think on their feet and prioritise their work load according to the needs of the department. The ideal person will be able to remain calm under pressure, have excellent communication skills and will foster excellent working relationships.
If you are successful, you will be greeting and booking in new arrivals to the Therapies outpatient department, ensuring that all patient information systems are kept up to date and helping to create and maintain a friendly, courteous atmosphere for our patients, the general public, other staff and contacts external to the Trust at all times.
About us
The UHNM NHS Trust covers Royal Stoke Hospital in Stoke on Trent and County Hospital in Stafford. Royal Stoke a large acute teaching hospital, with a Turnover of £360 million. Located in Stoke on Trent and Stafford, UHNM is close to the M6, within commuting distance of culturally diverse major conurbations, such as Manchester and Birmingham and surrounded by rural pleasures, including the Peak District National Park. Each year Royal Stoke cares for over 600,000 people providing emergency treatment, planned operations and medical care. It is a leading teaching hospital in partnership with Keele University and has a patient-centred clinical research facility providing state-of-the-art facilities.
Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application
Job description Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Person Specification
Qualifications Essential
oEvidence of good numeracy & literacy, equivalent to functional skills level 2 or Grade C/4 in English & maths Proficient in the use of microsoft office, word, excel & outlook
Experience Essential
oAdmin/Clerical background oExperience of working in a reception area/dealing with public in a similar role.
Desirable
oPrevious reception duties in a health care setting oKnowledge of the hospital systems - careflow, iPortal etc
Knowledge, Skills & Training Essential
Experience in dealing with a difficult situation both face to face and by telephone
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospital of North Midlands NHS Trust
Address Royal Stoke University Hospital
Newcastle Road
Stoke on Trent
ST4 6QG
United Kingdom
Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)