About this role
Job summary
Please note that this job does not meet the requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.
We have an exciting opportunity for a Receptionist to join our friendly and dynamic team at Ludlow Community Hospital. This is a part-time position of 12 hours per week.
The postholder will provide telephone and reception duties, and will be the first point of contact for general enquiries from visitors, staff and patients. The postholder will also provide administration support duties to the administration team, the ward and other hospital departments as required.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
To effectively deal with all incoming telephone calls via switchboard both internally and externally. To act as first point of contact for staff, patients and visitors and deal effectively with any enquiries. To input patient admission and discharges. To assist the nursing staff with administration duties. To book patient transport.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Job description Job responsibilities
Please see further information on the attached document entitled job description and person specification.
Person Specification
Training and Qualifications Essential
GCSE grade 4 or above in English Language and Maths or equivalent Good IT skills including Microsoft Office
Knowledge and Skills Essential
Excellent communication skills both written and verbal Good IT skills
Experience Essential
Reception/switchboard experience Team work, multitasking and working under pressure Customer service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Shropshire Community Health NHS Trust
Address Bishops Castle Community Hospital
Stone House, Union Street
Bishop's Castle
SY9 5AJ
United Kingdom
Employer's website https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)