About this role
Job summary
The NHS London Bowel Cancer Screening Programme (BCSP) Hub supports a population of more than 9 million people across London and coordinates the activities of up to eight Screening Centres delivering Faecal Immunochemical Testing (FIT). We are seeking a highly motivated, well-presented Hub Administrator to join our dynamic and dedicated team.
As a key member of the Hub, the post holder will contribute to the delivery of a high-quality, cost-effective and patient-centred service aligned with the objectives of the national Bowel Cancer Screening Programme. You will work closely with the Programme Hub Management Team to ensure smooth, efficient and compliant operations across all administrative functions.
The ideal candidate will be organised, proactive and committed to delivering high standards of service. Will demonstrate excellent communication skills, attention to detail and the ability to work effectively within a multidisciplinary team. Experience in quality systems, audit, or NHS administrative roles is desirable.
Main duties of the job
Provide comprehensive administrative support across the Hub, ensuring timely and accurate completion of tasks. Support the Service Development Coordinator with new initiatives, projects and the integration of improvements into business-as-usual processes. Assist the Quality Manager with quality-related activities, including maintaining and updating the departmental Quality Management System (Q-Pulse). Support the Training Manager with the administration of training plans, competency documentation and staff development records. Undertake scheduled audits in line with the departmental Audit Plan. Investigate service or performance issues, documenting findings and managing actions through the Q-Pulse. Contribute to stock control processes and general operational support as required. Provide line management support for designated staff, including oversight of training needs across relevant modalities to assist team leaders and service priorities.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description Job responsibilities
To view the key responsibilities, please see the attached the Job Description and Person Specification.
Person Specification
Education/ qualifications Essential
Educated to A-Level Standard.
Desirable
Educated to undergraduate degree level in a clinical or life sciences related subject or have equivalent experience.
Knowledge and experience Essential
Experience in staff supervision and management. Highly developed organisational skills, with a proven ability to work to deadlines and meet targets Experience contributing to service change and improvement initiatives
Desirable
Knowledge of the principles and practice underpinning screening programmes Experience of using quality management systems to support and improve patient care
Skills, abilities and attributes Essential
Highly proficient in IT systems and applications, particularly MS Word, Excel, PowerPoint and databases, with good typing speed Able to work to a high standard under pressure, concentrating for long periods, paying close attention to detail and taking a methodical approach Excellent communication, interpersonal and influencing skills, with the ability to teach, motivate and use tact and diplomacy effectively
Desirable
Able to receive and convey highly complex, sensitive and often contentious information in an appropriate, professional and supportive manner, whether relating to programme performance or to individuals working within the programme
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name London North West University Healthcare NHS Trust
Address Northwick Park Hospital/ St. Marks Hospital
Watford Road
St Mark’s Hospital | Level 5V 012| Watford Road | Harrow |
HA1 3UJ
United Kingdom
Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)