About this role
Job summary
Programme manager for the Wirral Diabetic Eye Screening Programme (DESP), working collaboratively with partner organisations to ensure retinopathy screeningservices are delivered in an environment that benefits patients and service users.
Coordinate the delivery of the programme, including the line management, supervisionand development of clerical staff.
Be responsible for monitoring programme achievement against quality assurancestandards and national service objectives, according to the ENSPDR nationalguidance.
Ensure that the programme is achieving key targets for the offering and uptake ofretinopathy screening to the diabetic population of Wirral.
Work collaboratively with the clinical lead for the screening programme, and, whereable, local diabetologists, ophthalmologists and other key health care professionals toensure that call/recall, screening data collection, referral and quality assurance are inplace.
Candidate should note that the commissioning of this service is currently under review and a market engagement with outcomes expected in the near future.
Main duties of the job
Accountable for the smooth operational running of the Wirral Diabetic Eye Screening Programme (DESP).
Communicate complex information to a range of professional colleagues at all levels, requiring good negotiating and presentation skills. Develop key relationships with the Clinical Lead, Operational Group (including Commissioners and Screening Quality Assurance Service), screening staff, optometrists, ophthalmologists, IT staff and software companies, as well as other health care professionals and patient representatives. Present programme data on uptake/offered targets per GP practice to large audiences, such as GP forums, practice nurse / practice manager groups, MDT's and operational group meetings. Responsible for the submission of quarterly Programme Performance Reports (PPR) and Quality Assurance Governance Packs to the Commissioners and Screening Quality Assurance Service. Work collaboratively with partner organisations and external stakeholders, working closely with NHS England Screening and Immunisation Team (SIT) and the Screening Quality Assurance Service (SQAS).
Undertake capacity and demand planning to ensure the programme can meet patient demand for appointments of new/existing patients on several pathways (Routine Digital Screening, Slit lamp Biomicroscopy and Digital Surveillance
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description Job responsibilities
Accountable for the smooth operational running of the Wirral Diabetic Eye Screening Programme (DESP).
Communicate complex information to a range of professional colleagues at all levels, requiring good negotiating and presentation skills. Develop key relationships with the Clinical Lead, Operational Group (including Commissioners and Screening Quality Assurance Service), screening staff, optometrists, ophthalmologists, IT staff and software companies, as well as other health care professionals and patient representatives. Present programme data on uptake/offered targets per GP practice to large audiences, such as GP forums, practice nurse / practice manager groups, MDTs and operational group meetings. Responsible for the submission of quarterly Programme Performance Reports (PPR) and Quality Assurance Governance Packs to the Commissioners and Screening Quality Assurance Service. Work collaboratively with partner organisations and external stakeholders, working closely with NHS England Screening and Immunisation Team (SIT) and the Screening Quality Assurance Service (SQAS).
Undertake capacity and demand planning to ensure the programme can meet patient demand for appointments of new/existing patients on several pathways (Routine Digital Screening, Slit lamp Biomicroscopy and Digital Surveillance
Please see attached Job Description for further information
Person Specification
Qualifications, Specific Experience & Training Essential
Degree level / management qualification or demonstrable equivalent experience. Three years' experience of managing complex data, preferably in an NHS environment, and preferably within an ophthalmic setting. To adhere to all Trust policies and procedures and maintain accurate patient records.
Desirable
To be in possession of, or working towards, the City & Guilds qualification in Diabetic Retinal Screening Administration, levels 1, 2 and 9. Project management experience, including the implementation of IT systems.
Knowledge and Skills Essential
Enhanced IT skills, including experience of Windows based software (ECDL or equivalent). Ability to communicate effectively within a multidisciplinary team, both Trust-wide and nationally, and with diabetic patients in a calm, sensitive, reassuring and persuasive way. Ability to manage, analyse and interpret complex data and producing reports based on this to national standards. Ability to communicate effectively with outside agencies, including contracted optometrists, GP practice managers / diabetes nurses, and failsafe co-ordinators / programme managers from neighbouring screening programmes. Ability to receive and present with clarity sometimes very complex data to senior managers and external bodies (including GPs, PCTs, and the National Programme). Ability to act autonomously in a pressurised environment, e.g. to ensure urgent referral for treatment of patients with advanced retinopathy. Ability to work accurately while maintaining intense periods of concentration despite competing claims on time.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Wirral University Teaching Hospitals NHS Trust
Address Clatterbridge Hospital
Clatterbridge Road
Wirral
CH63 9FG
United Kingdom
Employer's website https://www.wuth.nhs.uk (Opens in a new tab)