About this role
Job summary
The administrator role will be an integral part of the Integrated transfer of care Hub (ITOCH)supporting with administration duties aligned to the ITOCH operating model. This role will be key to the ambition of promoting and facilitating safe and effective discharges. The ITOCH model operates over 7 days.
An Integrated Transfer of Care Hub is a focal point for coordinating discharge for people with new or increased needs who require post-discharge health and/or social care and support (i.e. those on discharge pathways 1, 2 and 3). All complex discharges into intermediate care will therefore be managed by the hub.
Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.
Main duties of the job
To be the first point of contact for enquiries regarding the service, IT or Estates and to use own initiative where appropriate when dealing with enquiries general, staff, other agencies, families and patients. Provide administration support to the ITOCH staff- Processing referrals, inputting data, taking telephone queries, photocopying and other general office duties.
About us
Bolton NHS Foundation Trust is a major provider of hospital and community health services in the North West Sector of Greater Manchester, delivering services from the Royal Bolton Hospital and also providing a wide range of community services from locations across Bolton in partnership with Bolton council.
The aims of Bolton Foundation Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.
Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our trust Values. We are proud that our Trust is a centre of excellence formaternity, neonataland care for children, and that it has been rated as Good by the Quality Care Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice
Job description Job responsibilities
For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.
Person Specification
Education Essential
GCSE or equivalent level of education Good working knowledge and experience in the use of Microsoft word, outlook and internet use. Relevant office administration experience
Desirable
Experience of using clinical systems
Knowledge Essential
Experience of using a range of computer software packages to produce accurate, well presented documents
Desirable
Evidence of previous experience using software packages
Experience Essential
experience of working in a busy office environment evidence of maintaining information systems specifically LE2.2
skills and ability Essential
Experience of producing accurate documents to be able to work as part of a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bolton NHS Foundation Trust
Address Royal Bolton NHS Foundation Trust
Minerva Road
Bolton
BL4 0JR
United Kingdom
Employer's website http://www.boltonft.nhs.uk/ (Opens in a new tab)