About this role
Job summary
"Previous applicant need not apply"
Some of the main responsibilities and duties include but are not limited to;
Greeting service users and professionals, answering calls via phone, monitoring an email account for work and processing messages appropriately, ordering, booking appointments and transport, updating clinical systems, covering receptions/other wards, and general administrative duties. To be able to use Microsoft packages is essential. full training will be given for our data base system
Main duties of the job
Main duties of the job
To work as a member of the Directorate's Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested. To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities. The Administration Assistant / Receptionist will ensure the timely and accurate recording of all activity across services using trust information systems. The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential. Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks. If you need help, we provide mental health and wellbeing services, occupational health advice and counselling. We run recognition awards to recognise staff's hard work and dedication. Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years' service. Excellent pension of up to14.5% of your pensionable pay. Staff discounts include Blue Light Card, NHS discount offers, and staff benefits. £8K relocation package if you move to Essex to join us Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus. Work that wraps around your needs
Flexible working: available from day one for most roles. Job share: Applications for job shares are welcomed.
Job description Job responsibilities
Detailed job description and main responsibilities
To operate as a centralised department providing a comprehensive administration service and functions within the Trusts Localities. The service will ensure the timely and accurate recording of all activity across services using Trust information systems. The service will require a team approach to ensure cover for absence across all services / locations. Post holders, as appropriate, will be required to provide administration duties on behalf of these services. Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Receptionist. The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.
Person Specification
IT skills Essential
Good standard of general education Microsoft office suite
Desirable
Knowledge of Trust ITT Systems and Software Packages, including Mobius/QFlow/SystmOne
General Administration skills Essential
3 years experience
communication Essential
Good oral communication skills based on fluency on the English Language
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Essex Partnership University NHS Foundation Trust
Address Mid Admin hub (various sites)
Essex
CM1 7LF
United Kingdom
Employer's website https://eput.nhs.uk/ (Opens in a new tab)