About this role
Job summary
Key responsibilities
Youll be trusted to take ownership of key activities, including:
Billing & Invoicing
Raising accurate and timely invoices in line with company processes Ensuring billing queries are identified and resolved quickly Maintaining strong attention to detail to minimise discrepanciesCredit Control & Collections
Proactively monitoring aged debt and chasing overdue invoices Managing the collection cycle in a professional and customer-focused manner Negotiating payment plans where appropriateCash Allocation & Reconciliation
Posting and allocating incoming payments Reconciling customer accounts and investigating discrepancies Maintaining accurate financial recordsStakeholder & Customer Management
Building strong working relationships with customers and internal teams Acting as a point of contact for account queries Collaborating with sales and operations to resolve issues efficientlyReporting & Month-End
Supporting month-end close activities Preparing reports on aged debt and cash collection performance Identifying trends and suggesting process improvements
Main duties of the job
Were looking for a proactive and detail-oriented Accounts Receivable Assistant to join our busy and supportive finance team. This is a fantastic opportunity for someone who enjoys working collaboratively, takes pride in accuracy, and wants to play a key role in maintaining strong cash flow and customer relationships.
In this position, youll be responsible for managing end-to-end accounts receivable processes, ensuring timely collections, and delivering a high standard of service to both internal stakeholders and external customers.
About us
Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.
We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.
Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.
We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.
We are committed to caring, and committed to you.
Job description Job responsibilities
Were looking for a proactive and detail-oriented Accounts Receivable Assistant to join our busy and supportive finance team. This is a fantastic opportunity for someone who enjoys working collaboratively, takes pride in accuracy, and wants to play a key role in maintaining strong cash flow and customer relationships.
In this position, youll be responsible for managing end-to-end accounts receivable processes, ensuring timely collections, and delivering a high standard of service to both internal stakeholders and external customers.
Key responsibilities
Youll be trusted to take ownership of key activities, including:
Billing & Invoicing
Raising accurate and timely invoices in line with company processesEnsuring billing queries are identified and resolved quicklyMaintaining strong attention to detail to minimise discrepanciesCredit Control & Collections
Proactively monitoring aged debt and chasing overdue invoicesManaging the collection cycle in a professional and customer-focused mannerNegotiating payment plans where appropriateCash Allocation & Reconciliation
Posting and allocating incoming paymentsReconciling customer accounts and investigating discrepanciesMaintaining accurate financial recordsStakeholder & Customer Management
Building strong working relationships with customers and internal teamsActing as a point of contact for account queriesCollaborating with sales and operations to resolve issues efficientlyReporting & Month-End
Supporting month-end close activitiesPreparing reports on aged debt and cash collection performanceIdentifying trends and suggesting process improvementsAbout you
Were looking for someone who brings both technical capability and a positive, team-focused mindset:
Previous experience in Accounts Receivable, Credit Control, or Finance AdministrationStrong numerical accuracy and attention to detailExcellent communication skills with a confident and professional approachAbility to manage workloads independently and prioritise effectivelyA proactive mindset, with the confidence to chase and resolve issuesGood working knowledge of Excel and finance systemsLocation: The Horder Centre, Crowborough
Hours: Permanent, Full-Time
Salary: up to £25,993.50 per annum, depending on experience
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Person Specification
About You Essential
Were looking for someone who brings both technical capability and a positive, team-focused mindset:
Previous experience in Accounts Receivable, Credit Control, or Finance Administration Strong numerical accuracy and attention to detail Excellent communication skills with a confident and professional approach Ability to manage workloads independently and prioritise effectively A proactive mindset, with the confidence to chase and resolve issues Good working knowledge of Excel and finance systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Horder Healthcare
Address Horder Healthcare
Crowborough
TN6 1XP
United Kingdom
Employer's website https://www.horderhealthcare.co.uk/ (Opens in a new tab)