About this role
Job summary
We are seeking an Experienced Patient Services Administrator.
Who is multi-skilled, organised, and motivated to join our team. The ideal candidates would be able to demonstrate excellent customer service, communication, and organisational skills, with the ability to work under pressure, as part of a team and have flexibility to cover for sickness and annual leave.
Knowledge of working within the NHS in a similar role and using SystmOne is essential
However full training will be given where necessary.
Main duties of the job
Telephone/Reception duties
Resolving patient queries
Liaising with other Health Professionals
Scanning, processing and coding of documents
Issuing prescriptions
About us
Our current list size is around 4000 and we are a two partner practice with a ECP, Salaried GP , Practice Nurse and HCA along with a Physiotherapist and Clinical Pharmacist.
The practice has a very good established and friendly team.
Job description Job responsibilities
Telephone/Reception duties
Resolving patient queries
Liaising with other Health Professionals
Scanning, processing and coding of documents
Issuing prescriptions
Person Specification
Experience Essential
Experience of SystemOne Excellent customer service Excellent communication and organisational skills Be able to work under pressure
Desirable
Experience of working in a GP practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dr Patel & Dr Tailor
Address Whitwick Health Centre
North Street
Whitwick
Leicestershire
LE67 2PW
United Kingdom
Employer's website https://www.lewisandpatelwhc.co.uk/ (Opens in a new tab)