About this role
Job summary
We are looking an enthusiastic, motivated and proactive candidate to join our reception team.
The successful candidate will need to provide a first-class level of Reception/Customer Service to our patients. We will expect them to enjoy working in a busy reception environment and be prepared to go the extra mile.
The role of medical receptionist is rewarding but can be demanding so we are looking for someone who is confident, has excellent communication skills, is highly organised and good at multi-tasking.
The successful candidate must be computer literate and have a flexible approach to working.
We are looking for someone to work 30 hours, the shifts will be a mixture of mornings and afternoons Monday to Friday. The successful candidate will need to be able to start at 7:45am for a morning shift and cover till 6:30pm or 8pm on a Wednesday for an afternoon shift with some flexibility to cover for leave as required. The shifts will be split between our New Mills and Hayfield sites.
If you are interested in applying for this role please complete the online application form. The preferred method of application is through the NHS jobs website, however if you are unable to use this system, then we would also be able to accept CV application emailed to the practice.
We will be screening all applications throughout the listing period and may offer interviews and close the vacancy early, if a suitable candidate is found.
Main duties of the job
The successful candidate will be required to provide effective and efficient reception and administrative services for the practice, in a professional and courteous manner.
Please refer to the full job description and person specification.
About us
Sett Valley Medical Centre is a semi-rural 3 partner practice caring for 10,000 patients, situated in the High Peak of Derbyshire, on the edge of the Peak District National Park, close to Stockport with excellent road and rail links to Manchester.
We are based in a purpose-built surgery, with an outstanding CQC grading, and our ethos is to deliver high-quality medical care through our comprehensive, highly skilled team members.
We have a strong and active patient participation group, and good community health care links. The surgery is paper light and uses EMIS Web.
Job description Job responsibilities
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients
Please refer to the full job description and person specification.
Person Specification
Qualifications Essential
Good standard of secondary education Demonstrable commitment to professional development
Desirable
IT qualification
Experience Essential
Working in a busy public reception environment Reception and clerical duties Dealing with public/patients Working as a part of a team
Desirable
Working in an NHS service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sett Valley Medical Centre
Address Hyde Bank Road
New Mills
High Peak
Derbyshire
SK22 4BP
United Kingdom
Employer's website https://www.settvalley.co.uk/ (Opens in a new tab)