About this role
Job summary
Ward Clerk - 7.5 hours per week
The post will close once we have received a sufficient number of applications.
We have an exciting opportunity for an exceptional candidate to join the the the Integrated Women, Children's & Sexual Health directorate as a Ward Clerk on a 7.5 hours a week/part time basis. The successful candidate will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement. They will be able to demonstrate advanced communication and organisational skills, use their initiative and show problem-solving skills. Excellent attention to detail and a passion for patient care is essential.
Main duties of the job Receptionist/Clerical Officer
The post holder will be responsible for delivering an effective and efficient support service to assist in the provision of quality patient care. This will include general clerical, administrative and reception duties that support the administrative elements of the entire patient pathway.The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.
Job description Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person Specification
Essential criteria Essential
Educated to GCSE / O' level or equivalent, including Grade C or higher in English and Maths (2) NVQ Level 2 or equivalent (2)
Desirable
Experience of working in a healthcare environment, NHS (2) Customer Service/Support experience (2) (2) Evidence of on-going continuous personal development (CPD) and training (2)
Knowledge and Experience Essential
Show tact and diplomacy(2) Able to discuss sensitive issues with clinicians, doctors, midwives and the general (2)public. (2)
Desirable
NHS experience (2) Knowledge of Cerner (2) Knowledge of maternity pathway (2) Knowledge of HIM tracking / medical records (2)
Knowledge and understanding Essential
Knowledge of customer service (2) Willing to undertake inhouse training (2)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Croydon Health Services NHS Trust
Address Croydon University Hospital
530 London Rd, Thornton Heath
Croydon
CR7 7YE
United Kingdom
Employer's website https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)